Summary
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Shannon Staples

Tucson,AZ

Summary

Engaged Host skilled in guest relations and problem resolution, enhancing dining experiences through superior service. Expert in conflict resolution and relationship building, driving team success and guest satisfaction. Maintains organized stations while delivering prompt, attentive service tailored to guest preferences.

Work History

Host

Olive Garden
Tucson , AZ
2024.06 - 2024.09
  • Greeted and welcomed guests upon arrival, ensuring positive first impressions.
  • Managed waitlist and seating arrangements to optimize guest flow and minimize wait times.
  • Monitored dining flow and adjusted seating to improve guest experience and satisfaction.
  • Collaborated with front-of-house staff to streamline service during peak times, ensuring timely guest interactions.
  • Provided accurate menu information, addressing inquiries and resolving concerns promptly.
  • Responded to customer inquiries, confirming reservations and recording takeout orders.
  • Scheduled reservations and communicated large group needs to staff for preparation.
  • Assisted servers by maintaining cleanliness in the dining area and lobby.

Education

GED -

General Education Development
Tucson, AZ
2026-06

Skills

  • Dining room oversight
  • Hospitality and accommodation
  • Customer service excellence
  • Order processing
  • Staff coordination
  • Scheduling and time management
  • Conflict resolution
  • Relationship building
  • Analytical skills

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$0/hr - $1000/hr

Timeline

Host

Olive Garden
2024.06 - 2024.09

GED -

General Education Development
Shannon Staples