Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannon St John

Cannon Falls,MN

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

5
5
years of professional experience

Work History

CNA

Mayo Clinic Health System
Cannon Falls, MN
07.2021 - Current
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Answered patient questions regarding registration and insurance processes.
  • Provided assistance to patients in completing necessary forms for admission.
  • Verified patient insurance coverage prior to their visit.
  • Entered data into the electronic health record system accurately.
  • Updated demographic information on existing patient accounts as requested by physicians or nurses.
  • Assisted in training new registrars on departmental policies and procedures.

DSP

Laura Baker Services Association
Northfield, MN
02.2019 - 07.2020
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Education

CNA - CNA

Minnesota State Southeast Tech
Red Wing, MN
06-2021

Skills

  • Compassion and Empathy
  • Basic Life Support
  • Compassionate communication
  • Patient Care
  • Vital signs monitoring
  • Maintaining confidentiality
  • Electronic Charting
  • Collecting vital signs
  • Bedside manner
  • HIPAA Compliance
  • Family support and assistance

References

References available upon request.

Timeline

CNA

Mayo Clinic Health System
07.2021 - Current

DSP

Laura Baker Services Association
02.2019 - 07.2020

CNA - CNA

Minnesota State Southeast Tech

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Shannon St John