Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Timberlake

Union City,United States

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills, excellent time management.


Overview

16
16
years of professional experience

Work History

Freelancer

GeorgiaCAN
Atlanta, GA
10.2021 - Current
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Boosted customer experiences by delivering superior customer service and issue resolution

Volunteer

Kenan Research Center
Atlanta, GA
12.2020 - 03.2021
  • Helped with office tasks, taking messages, scanning documents, and answering phone inquiries.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Provided immediate responses to questions from volunteers.
  • Freed full-time employees up for more critical work by completing clerical tasks and office work.
  • Supported staff with clerical work and other office tasks.
  • Greeted visitors and answered questions about Center, requirements, and opportunities.
  • Assisted with special events or programs.
  • Encouraged donations by supporting community fundraising events and campaigns

Volunteer Coordinator

Southside Theatre Guild
Fairburn, GA
01.2009 - 12.2019
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Evaluated strengths of team members and assessed vacancies to match volunteers with positions.
  • Oversaw training and mentoring of up to 20 new team members each quarter.
  • Recruited, interviewed and hired volunteers to fill positions in theatrical productions, front of House and technical positions.
  • Developed volunteer policies and procedures, codes of conduct and volunteer standards.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Performed skills assessments to link volunteers to roles matching individual skills and competencies.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Advised regarding delays and special circumstances.
  • Performed wide-ranging administrative, financial and service-related functions.

Education

Bachelor of Arts - History

Georgia State University
Atlanta, GA
12.2021

Associate of Arts - History

Georgia Military College - Milledgeville
Milledgeville, GA
05.2019

Associate of Arts - Liberal Arts And General Studies

Georgia Military College - Milledgeville
Milledgeville, GA
05.2019

Skills

  • Project Management
  • Planning and Coordination
  • Self-motivated professional
  • Flexible & Adaptable
  • Interpersonal Communication
  • Cultural awareness
  • Customer service
  • Analytical skills
  • Microsoft Office
  • Organization and Time management
  • Computer skills
  • Collaboration

Timeline

Freelancer

GeorgiaCAN
10.2021 - Current

Volunteer

Kenan Research Center
12.2020 - 03.2021

Volunteer Coordinator

Southside Theatre Guild
01.2009 - 12.2019

Bachelor of Arts - History

Georgia State University

Associate of Arts - History

Georgia Military College - Milledgeville

Associate of Arts - Liberal Arts And General Studies

Georgia Military College - Milledgeville

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Shannon Timberlake