SHANNON VARENHORST

Created regular guests that continuously came back for enjoyable service. And became more educated of giving the fine dining service and experience in the restaurant industry.

• Applied comprehensive knowledge of wine, and liquor to increase daily beverage sales.
• Worked strategically during each shift following the steps of service properly and in a timely fashion

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Exceeded goals through effective task prioritization and great work ethic.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.

• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Worked in a efficient, fast-paced matter, to succeed the outcome of the guests satisfaction.