Shannon Watters
Boston,MA
Summary
Mental Health Advocate Supervisor specializing in crisis intervention and group facilitation. Demonstrated success in creating safe spaces for open communication and effectively advocating for patient needs within interdisciplinary teams.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Mental Health Advocate Supervisor
HRI Hospital
Brookline, Massachusetts
11.2023 - Current
- Facilitated patient support groups to cultivate community and shared experiences.
- Advocated for patient needs in interdisciplinary team meetings to ensure effective care.
- Provided emotional support during crisis situations, prioritizing patient safety.
- Collaborated with healthcare professionals to create tailored care plans for individuals.
- Documented patient interactions and concerns in electronic health records accurately.
- Established trusting relationships with patients through empathy and compassion.
- Created a safe environment for open expression of feelings, free from judgment.
Youth Wellness Coach
C4 Innovations
Boston, Massachusetts
03.2023 - 11.2023
- Managed SBIRT screening and trauma-informed care for students across Massachusetts.
- Collaborated with MGH to record data using Redcap, establishing substance use percentages among students.
- Conducted peer mentoring for grade 10 students facing substance use challenges, promoting a safe environment.
- Educated students on available options and choices for future growth.
Education
Bachelors - Developmental Psychology
Emmanuel College
Boston, MA05-2023
Skills
- Documentation accuracy
- Crisis intervention
- Group facilitation
- Data analysis
- Trauma-informed care
- Patient advocacy
- Community engagement
- Peer mentoring
- Conflict resolution
- Relationship building
- Verbal communication
- Problem solving
- Troubleshooting
- Decision-making
- First aid and CPR
Certification
CPR Certified
Timeline
Mental Health Advocate Supervisor
HRI Hospital
11.2023 - Current
Youth Wellness Coach
C4 Innovations
03.2023 - 11.2023
Bachelors - Developmental Psychology
Emmanuel College