Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

SHANNON WEST

Valdosta,GA

Summary

Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Production Manager

Berry Global
04.2021 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.
  • Managed internal operational standards and productivity targets.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Evaluated employee performance and provided feedback and training as needed.
  • Trained in and implemented emergency response procedures to protect team members and property.

Supervisor Production

Berry Global
11.2020 - 04.2021
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed internal operational standards and productivity targets.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Estimated labor requirements to support anticipated workload.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.

Operation Manager

Target Distribution
02.2018 - 11.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Associate of Science - Exercise Physiology

Valdosta State University
Valdosta, GA
12.1999

Skills

  • Business Forecasting
  • Supply Chain Distribution
  • Quality Assurance
  • Training Coordination
  • Production Line Management
  • Quality Control
  • OSHA Compliance
  • Project Management
  • Root Cause Analysis
  • Team Development
  • Production Planning
  • Safety Management
  • Staff Scheduling

Accomplishments

  • Trained and supervised 80 production staff over 12 time period. ISO,IMS and SQF building certified.
  • Increased overall productivity and quality by 5% by implementing training programs designed to increase performance levels.
  • Resolved product issue through testing.
  • Collaborated with team of 5 in the development of Scrap Team.
  • Implemented training for Mold/Process techs which has decreased downtown on machines
  • Promoted to Production Manager in 2021.

Certification

  • Management, LCSO - 2016
  • Supervision Level 1-3, LCSO- 2014
  • Instructor, LSCO- 2015
  • LOTO, Berry Global-2022
  • Six Sigma, Berry Global-2022
  • Forklift, Berry Global-2022
  • First Aid/CPR-2022


Timeline

Production Manager

Berry Global
04.2021 - Current

Supervisor Production

Berry Global
11.2020 - 04.2021

Operation Manager

Target Distribution
02.2018 - 11.2020

Associate of Science - Exercise Physiology

Valdosta State University

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SHANNON WEST