Shannon Williams
WEST SACRAMENTO
Summary
Dynamic manager with a proven track record at CubeSmart Self Storage, excelling in operations management and customer service. Enhanced workplace efficiency through effective project coordination and team leadership. Cultivated strong relationships with clients and suppliers, fostering a collaborative culture that prioritized safety and continuous improvement.
Overview
9
9
years of professional experience
Work History
Manager
Cubesmart Self Storage
11.2015 - 02.2025
- Assisted in project coordination and scheduling to ensure timely completion of tasks.
- Learned operational processes and safety protocols to enhance workplace efficiency.
- Supported team members by providing necessary resources and information for daily operations.
- Engaged in training sessions to develop skills in relevant tools and systems used within the organization.
- Contributed to team meetings by sharing insights and collaborating on problem-solving initiatives.
- Adapted quickly to new responsibilities, demonstrating flexibility in dynamic work environments.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Cashier
Citi Trends
04.2023 - 01.2025
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash drawers, ensuring accurate cash handling and record-keeping.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Trained new staff on register operations and customer service protocols.
- Monitored inventory levels, identifying discrepancies and coordinating restocking efforts.
Education
High School Diploma - Office Administration
Sacramento City College
Sacramento, CA06.2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Customer relationship management (CRM)
- Shift scheduling
Timeline
Cashier
Citi Trends
04.2023 - 01.2025
Manager
Cubesmart Self Storage
11.2015 - 02.2025
High School Diploma - Office Administration
Sacramento City College
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