Shannon Wood
Ashdown,AR
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Referral Specialist
Christus Trinity Clinic
05.2025 - Current
- Coordinated patient referrals to ensure timely access to specialist care.
- Monitored referral processes for accuracy and compliance with healthcare regulations.
- Facilitated communication between patients and providers regarding referral status.
- Assisted in resolving patient inquiries related to referral procedures effectively.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
Medical Assistant
Access Medical Clinics
11.2023 - 05.2025
- Administered patient care, including vital sign monitoring and medication administration.
- Assisted healthcare providers with examinations and procedures for optimal patient outcomes.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Coordinated appointment scheduling, enhancing clinic efficiency and patient flow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Eye Technician
Teague Eye Care Center
05.2010 - 11.2023
- Conducted comprehensive eye examinations to assess visual acuity and ocular health.
- Assisted in the administration of diagnostic tests, ensuring accuracy and efficiency.
- Educated patients on proper contact lens care and optical products available.
- Maintained and calibrated ophthalmic equipment for optimal performance.
- Promoted preventative eye care practices among patients by sharing relevant information on healthy habits for optimal vision maintenance over time.
- Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
- Increased clinic efficiency by effectively handling multiple tasks, such as scheduling appointments and managing inventory.
- Assisted patients in selecting appropriate eyewear, considering factors like face shape, lifestyle, and prescription requirements.
Education
Some College (No Degree) - Medical Assistant
Texarkana College
Texarkana, TX08-2024
Skills
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- Medical terminology
- Appointment scheduling
- Appointment reminders
- Medical terminology knowledge
- Electronic patient charts
- HIPAA compliance
- Patient referral
- Data entry
- Scheduling tests and procedures
- Clinical support
- Patient confidentiality
- Insurance authorizations
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Referral Specialist
Christus Trinity Clinic
05.2025 - Current
Medical Assistant
Access Medical Clinics
11.2023 - 05.2025
Eye Technician
Teague Eye Care Center
05.2010 - 11.2023
Some College (No Degree) - Medical Assistant
Texarkana College