Shannon Zimmerman

• Review commission documents to ensure agents receive prompt payment following close of escrow

● Use multiple cloud based platforms to complete duties

● Check transaction documents for accuracy between all systems

● Communicate with compliance team, agents, and title/escrow companies in a timely manner to ensure swift settlement

● Work closely with the Brokerage Operations team to assist in document review and status of the transaction

● Strong attention to detail and accuracy in reviewing documents and entering data .

● Provide exceptional customer service to establish a smooth stress free transaction/settlement process

● Answer phones
● File

• Scan& Copy Documents
• Print & Mail invoices
• Enter information for death certification
• Designate appropriate information to Doctor for Signature
• Send coroner signed documents for cremation
• Accounts Receivable
• Order office supplies
• Greet families and vendors
• Perform accounting tasks
• Customer Service
  
  

• Customer Service
• Answer phones
• Filing Documents
• Scan, & Copy Documents
• Printed and mailed Invoices
• Light Bookkeeping in QuickBooks
• Customer Service, Collection calls to collect payment from nonpaying or past due customers
• Maintained inventory of office supplies and placed orders.

• Ability to raise capital
• Networking/Social Media
• Property Valuation Skills
• Accounting
• Ability to Estimate Repair/Construction Costs
• Negotiating property costs
• Communication with home owners, construction companies, and financial institutions
• Knowledge of Purchase/Sale Contracts, Contract Bids, Invoices, Financial & Legal Terms