Desired Job Title
District ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Fort Mill, SC
Open to relocation: Yes
Shannone Marie Kerber
Experienced Sales Leader and Talent Provider
Fort Mill,SC
Work Preference
Summary
Strategic District Manager with focus on optimizing retail operations and enhancing team performance. Analyzed sales and financial data to drive growth opportunities and improve customer satisfaction. Mentored associates to foster collaborative culture, resulting in operational efficiency across multiple locations.
Overview
1
1
Certificate
37
37
years of professional experience
Work History
District Manager
W Lee Flowers-Kj's Market and IGA Stores
Columbia District, SC
04.2022 - 08.2026
- Oversaw daily operations across multiple retail locations to enhance efficiency and service quality.
- Analyzed sales data to inform strategic decisions and identify growth opportunities.
- Reviewed financial data for each district store to pinpoint enhancement opportunities.
- Managed inventory levels to ensure product availability across all stores, supporting customer satisfaction.
- Collaborated with direct reports to create and execute action plans for operational improvements.
- Guided stores in achieving monthly targets through effective support and resource allocation.
- Conducted regular store visits to verify compliance with company policies and regulatory standards.
- Handled all personnel matters within the district, including recruitment, hiring, and performance reviews.
- Rebranded 4 locations last year.
Store Manager
W Lee Flowers-Kj's Market and IGA stores
Rock Hill, SC
10.2020 - 04.2022
- Achieved customer service excellence while maximizing sales and minimizing shrinkage.
- Strengthened workflow productivity by hiring, managing, and developing top talent.
- Mentored associates on procedures to enhance team competency and performance.
- Managed inventory and conducted regular physical counts to ensure accuracy.
Store Director
Southeastern Grocers
Rock Hill, SC
07.2015 - 10.2020
- Developed new store location from ground up by hiring and training efficient team.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Boosted revenue 5% by developing and deploying strategies to effectively improve operations.
Assistant Store Manager
Southeastern Grocers
York, SC
09.2014 - 09.2015
- Led fresh express production planning across all departments in NC and SC regions.
- Served as subject matter expert for store conversions and systems implementation during company banner merger.
Computer Generated Ordering
Southeastern Grocers
North and South Regions, Carolina
10.2014 - 07.2015
- Developed training manuals and charts to help store teams during transition from manual ordering to system driven ordering.
- Led operational improvements that streamlined processes and generated cost savings.
- Worked with store teams fixing all POG's and space management
- Completed audit trails by thoroughly documenting audit tests and observations.
Team Lead Systems Integration SME
Southeastern Grocers
North And South, Carolina
02.2013 - 12.2014
- Directed and supervised team of 4 managers engaged in new systems installation and store and associate development and usage of new software and equipment.
- Successfully completed all installations across 29 stores.
- Spent 4 weeks with each store team to ensure installation and training
- Monitored several areas involved in restructure including new self checkouts, veribalance, department scales and handhelds, DSD procedures, pricing, fresh inventory process, ordering, scheduling and all client installations.
- Troubleshot issues and identified additional training.
- Developed training materials for efficient store deployment.
Deli Manager
Stop & Shop Ahold
Ridgefield, CT
06.1989 - 02.2004
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Set schedules for 30 staff by planning and designating shifts and hours.
Education
High Impact Presentations
Dale Carnegie
South Carolina11-2024
Associate of Science - Liberal Arts And Sciences
University of Connecticut
Waterbury, CTSkills
- Operational management
- Sales forecasting
- Customer relationship management
- Inventory control
- Financial oversight
- Regulatory compliance
- Staff training
- Inventory management
- Compliance monitoring
- Performance monitoring
Certification
ServSafe for 30+ years, Servant Leadership training, Bi-Lo School of Business
Accomplishments
- Y'all Winner 2025-Your a Local Legend
- Red Kettle Award 2025 (Salvation Army-Greenville)
- 2024 Emerging Leader Award (Shelby Report Women of Influence)
Timeline
District Manager
W Lee Flowers-Kj's Market and IGA Stores
04.2022 - 08.2026
Store Manager
W Lee Flowers-Kj's Market and IGA stores
10.2020 - 04.2022
Store Director
Southeastern Grocers
07.2015 - 10.2020
Computer Generated Ordering
Southeastern Grocers
10.2014 - 07.2015
Assistant Store Manager
Southeastern Grocers
09.2014 - 09.2015
Team Lead Systems Integration SME
Southeastern Grocers
02.2013 - 12.2014
Deli Manager
Stop & Shop Ahold
06.1989 - 02.2004
High Impact Presentations
Dale Carnegie
Associate of Science - Liberal Arts And Sciences
University of Connecticut
Activities and Honors
Store Manager Council Bi-Lo, WDN Women's development network Bi-Lo, Keystone PREP, York Chamber of Commerce, P.A.T.H. (People Attempting To Help Others), York Council of Aging, Safe Passage Inc