Shannon R. Pounds

Driven Assistant Manager with proven success at Pandora Jewelry, leveraging business management principles and CRM to exceed sales targets. Excelled in team development and customer relationship management, fostering a culture of continuous improvement and operational excellence. Skilled in training and development, ensuring high retention and performance levels. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

I was selected to be a student in the Pathways SM program this year, and assisted with opening the new Pandora store in Rochester, Minnesota. I went back several times to help with mentoring, and supporting their team. I am very excited for the opportunities to grow, and keep developing in the company.