Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Renee Murphy

East Islip,NY

Summary

Accomplished spa/salon manager and NYS licensed esthetician with 10 years of experience, including being a NovaLash eyelash extension instructor. Recognized for creating exceptional customer experiences and possessing excellent interpersonal skills. Demonstrated ability to multitask and prioritize workloads in fast-paced environments, while maintaining a customer-centric approach. Passionate about delivering customer satisfaction and being a reliable team collaborator, showcasing strong organizational and leadership skills.

Overview

9
9
years of professional experience

Work History

NovaLash Eyelash Extension Instructor

NovaLash
05.2022 - Current
  • Provide clean, welcoming and organized work space for students to learn in uplifting environment.
  • Conduct 8 hour classes of in-depth lecture covering theory and science behind eyelash extension products and techniques.
  • Training students on health and safety of their clients as well as efficient and effective eyelash extension application techniques.

Manager & Esthetician

Shear Extacy Salon
04.2016 - Current

Management:

  • Foster friendly, warm, and exceptional customer experience with a smile.
  • Schedule and manage appointments, oversee daily salon operations while communicating
    effectively with diverse, complex book of clientele & staff.
  • Accomplish multiple tasks within established timeframes.
  • Oversaw inventory management, optimizing stock levels, and minimizing potential disruptions to business operations.

NYS Licensed Esthetician:

  • Perform advanced facial services, eyelash extension and lash lift services, body waxing, laser treatments, chemical peels and makeup application.
  • Maintained sterile and inviting treatment environment, adhering to health and safety standards.
  • Staying up to date with all new beauty trends.

Sales Associate

Victoria Secret
10.2015 - 05.2016
  • Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating excellent knowledge of products.
  • Ensured achievement of individual and store goals, enhancing and developing business.

Education

Novalash USA Eyelash Extension Educator - Eyelash Extension Instructor

Novalash USA
05.2022

NovaLash USA Eyelash Extension Artistry - Eyelash Extension Artist

NovaLash USA
07.2017

NYS Licensed Esthetician - Esthetics

New York Institute of Beauty
02.2015

Skills

  • Staff management
  • Spa operations
  • Health and safety regulations
  • Schedule coordination
  • Attention to detail
  • Team building and leadership
  • Customer service
  • NYS licensed esthetician

Timeline

NovaLash Eyelash Extension Instructor

NovaLash
05.2022 - Current

Manager & Esthetician

Shear Extacy Salon
04.2016 - Current

Sales Associate

Victoria Secret
10.2015 - 05.2016

NovaLash USA Eyelash Extension Artistry - Eyelash Extension Artist

NovaLash USA

NYS Licensed Esthetician - Esthetics

New York Institute of Beauty

Novalash USA Eyelash Extension Educator - Eyelash Extension Instructor

Novalash USA
Shannon Renee Murphy