Summary
Overview
Work History
Education
Skills
Certification
Timeline
Shannon Shields

Shannon Shields

Lutz,FL

Summary

Focused Sales Trainer offering advanced knowledge of sales team development and mentorship illustrated over 20 years of superior sales industry performance. Organized and attentive to detail with aptitude for training document creation and program management. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Life Insurance Sales Agent

Shields Financial Service
Lutz
08.2022 - Current
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Face to face meetings with clients helping them understand the best product for their retirement.

Sales Trainer

Havertys Furniture Company
Wesley Chapel, FL
07.2019 - Current
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team.
  • Designed and implemented sales training program and documentation.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Trained employees on new product arrivals and helped create a video for corporate use in best practices.

Reginal Manager and Trainer

The Mattress Store
El Paso, TX
02.2012 - 04.2020
  • Established and maintained operational standards for 13 locations.
  • Advanced sales 27% quarterly by training sales techniques and closing tactics.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Hired and trained store managers and employees on promotional products and store operations.

Education

Associate of Science - Psychology

University of Phoenix , Phoenix, AZ
05.2016

Skills

  • Loss Analysis
  • Cross-Promote Products
  • Marketing Strategy Development
  • Professional Development
  • Work Coordination
  • Employee Training
  • Prepare Materials
  • Program Performance Assessment
  • Active Listening
  • Building Materials

Certification

  • Licensed Life Insurance and Annuities - 8 months.
  • LLC Shields Financial Service
  • Contracted with F&G Life and National Western Life
  • Affiliate of Simplicity Scottsdale

Timeline

Life Insurance Sales Agent - Shields Financial Service
08.2022 - Current
Sales Trainer - Havertys Furniture Company
07.2019 - Current
Reginal Manager and Trainer - The Mattress Store
02.2012 - 04.2020
University of Phoenix - Associate of Science, Psychology
Shannon Shields