Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shannya Andrade

Coral Springs

Summary

Dynamic server with a strong work ethic and integrity, honed at The Cheesecake Factory. Delivered exceptional customer service while training new staff and enhancing operational efficiency. Recognized for reliability and punctuality, effectively managing multiple tasks to ensure a seamless dining experience. Committed to maintaining high standards of cleanliness and guest satisfaction.

Overview

4
4
years of professional experience

Work History

Server

The Cheesecake Factory
03.2021 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed order accuracy and timely delivery of food and beverages to tables.
  • Collaborated with kitchen staff to streamline food preparation and improve service efficiency.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
  • Assisted in maintaining cleanliness and organization of dining area during peak hours.

Education

J.P. Taravella High School
Coral Springs, FL

Skills

  • Time management skills
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Exceptional customer service
  • Strong work ethic and integrity
  • Reliable and punctual

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Server

The Cheesecake Factory
03.2021 - Current

J.P. Taravella High School