Overview
Work History
Education
Skills
Timeline
Generic

Shanprell Ratliff

Memphis,TN

Overview

3
3
years of professional experience

Work History

Resident Assistant

The Pointe at Kirby Gate
Memphis, TN
06.2025 - 04.2026

• Provided direct care and support to residents in a healthcare setting.

Communicated with staff, residents, and families regarding care needs.

•Maintained accurate daily logs and reported changes in condition.

•Helped create a welcoming and supportive environment.

Barista

Starbucks
Memphis
02.2023 - 05.2024

•Delivered high- level customer service in a fast-paced environment

•Handled cash register, transactions, and customer inquiries

• Managed shift operations and ensured smooth daily workflow.

•Trained new employees and maintained team performance.

Education

High School Diploma -

Kirby High School
Memphis, TN
06.2021

Skills

    Professional and detail- oriented candidate with leadership experience in customer service and hands- on exposure to healthcare environments Skilled in communication, scheduling, and patient support Seeking a Dental receptionist position where I can provide excellent front desk service and contribute to a positive patient experience

Timeline

Resident Assistant

The Pointe at Kirby Gate
06.2025 - 04.2026

Barista

Starbucks
02.2023 - 05.2024

High School Diploma -

Kirby High School
Shanprell Ratliff