Shanquet McCray
Atascocita,TX
Summary
Objective:
Experienced healthcare professional with a strong background in patient registration and admissions, seeking to contribute my skills to the Orthopedic Registrar role at Parallon. Adept at handling high-volume patient intake, insurance verification, and medical record accuracy while ensuring compliance with healthcare regulations. Committed to providing a seamless patient experience and supporting efficient hospital operations through teamwork and attention to detail.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medicaid Eligibility Specialist
Texas Health and Human Services
08.2017 - 12.2024
- Utilized time-management skills to maintain consistent deadline adherence.
- Conducted detailed examinations to ensure timely case resolutions.
- Ensured privacy of applicant information under all relevant laws.
- Tracked policy amendments impacting Medicaid eligibility decisions.
- Enhanced clarity regarding eligibility requirements for applicants.
- Interviewed applicants and explained scope of different available benefits.
- Assessed eligibility of applicants for multiple assistance initiatives based on set criteria.
- Worked alongside healthcare providers to identify and resolve prevalent eligibility issues.
- Undertook detailed assessments to ascertain cases of misconduct, facilitating correct investigative actions.
- Advocate for clients who require financial assistance, and authorize benefits.
Patient Care Coordinator
Charleston Healthcare Group
03.2012 - 06.2017
- Strictly adhered to HIPAA guidelines when managing sensitive patient information.
- Calculate and collect patients liability amounts.
- Interview patients at workstation or alongside bed via carts or computers.
- Secure all signatures and necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
- Understand/explain policies regarding services, pricing, insurance billing, and payment of account.
- Health information management.
- Answered patient questions to ensure satisfaction with care experience.
- Streamlined appointment scheduling to optimize patient flow.
- Facilitated efficient communication between patients and healthcare providers.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Verify insurance and obtain pre-certification/authorization.
- Verify identity by obtaining Identification and insurance and ensure record-keeping.
Education
Associate Of Arts And Sciences - Liberal Arts & Humanities
Houston Community College
Houston, TXHigh School Diploma - General Studies
M. B. Smiley High School
Houston, TX05.2008
Skills
- Medical Terminology
- Outpatient/ Inpatient
- Policy Compliance
- Customer Service
- Microsoft Office
- Electronic Health Record (EHR)
- Communication
- Revenue Integrity
- Scheduling
- Hospital
- Clerical
- HIPAA
Certification
CPR/AED Certification
Timeline
Medicaid Eligibility Specialist
Texas Health and Human Services
08.2017 - 12.2024
Patient Care Coordinator
Charleston Healthcare Group
03.2012 - 06.2017
Associate Of Arts And Sciences - Liberal Arts & Humanities
Houston Community College
High School Diploma - General Studies
M. B. Smiley High School
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