Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Shanta Butler

Shanta Butler

Financial/Medical
Pensacola,FL

Summary

Highly-motivated, reliable individual seeking an opportunity to support organizational goals with strong time management, grouping and social skills. This will welcome outstanding production results and exceptional service to others during business growth.

Overview

12
12
years of professional experience

Work History

Mortgage Loan Processor

Navy Federal Credit Union
08.2020 - 10.2022
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Depositor

Depositor | Baptist Health Care Business Office
07.2016 - 04.2019
  • Oversee deposits on a daily basis received via direct deposit and in house to prepare by close of business
  • Analyze deposits closely to ensure accuracy and resolve discrepancies if found
  • Protect assets securely until deposited and then, successfully deliver to the bank or designated drop-off location
  • Answer incoming calls quickly and professionally; respond to inquiries and route calls directly when necessary
  • Proficient with computer software including Microsoft Office programs to maintain deposit records and ensure all accounts are balanced for audit purposes
  • Work closely with other business areas to fully carry out responsibilities and resolve problems promptly

Psychiatric Technician

Baptist Hospital
04.2015 - 07.2016
  • Partnered with physicians to provide necessary assistance to individuals facing emotional and/or mental disabilities
  • Maintained composure and listened attentively during each interaction to help patients overcome challenges
  • Remained knowledgeable of processes and available resources to properly answer questions
  • Worked closely with patients and families to better understand their needs, track advancement and help throughout recovery

Medical Assistant, Consultants

Baptist Health Care
02.2011 - 11.2014
  • Welcomed patients into facility, making certain they were clear on direction and checked in completely prior to appointment times
  • Assisted patients carefully with daily living activities including eating, bathing and dressing
  • Tested and charted vital signs including temperature, blood pressure and sugar levels
  • Followed all company guidelines by clearly documenting pertinent information and maintaining health records
  • Clearly communicated any changes in health or behavior to health care providers and families
  • Entered and verified that all patient demographics, including insurance and billing information correctly
  • Fully upheld confidentiality of patient information sharing only with medical staff and immediate family

Education

Associate of Science - Nursing

Pensacola State College
10.2015

Skills

  • Effective Communication Skills
  • Message Development
  • Project Deadlines
  • Troubleshooting Techniques

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Mortgage Loan Processor

Navy Federal Credit Union
08.2020 - 10.2022

Depositor

Depositor | Baptist Health Care Business Office
07.2016 - 04.2019

Psychiatric Technician

Baptist Hospital
04.2015 - 07.2016

Medical Assistant, Consultants

Baptist Health Care
02.2011 - 11.2014

Associate of Science - Nursing

Pensacola State College

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Shanta ButlerFinancial/Medical