Shanta Jacksosn
Arlington
Summary
Detail-oriented professional with expertise in patient coordination and office management. Proven ability to streamline processes and enhance workflow efficiency, driving improved patient care and clinic operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager
Guided Professional Solutions
Bedford, TX
04.2024 - Current
- Coordinated office operations to enhance workflow and efficiency.
- Managed scheduling for meetings and appointments to optimize time management.
- Developed and implemented filing systems for improved documentation retrieval.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Treatment Planning
- Ordering front office supplies
- Making sure Dr and office as a whole makes Daily and Monthly goals.
Treatment Coordinator
Gudided Practice Solution
Arlington, TX
02.2023 - 04.2024
- Coordinated patient scheduling and treatment plans to optimize clinic workflow.
- Managed patient communications regarding treatment options and financial arrangements.
- Assisted in the development of streamlined intake processes for new patients.
- Collaborated with clinical staff to ensure adherence to treatment protocols and schedules.
Patient Care Coordinator
Dr. Longuist
Farmers Branch, TX
02.2021 - 02.2023
- Coordinated patient appointments, ensuring efficient scheduling and minimizing wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
- Developed and implemented patient education materials to improve understanding of treatment plans.
Patient Care Coordinator
Dr. Randell Bell
Midland, TX
10.2007 - 01.2021
- Oversaw intake process, ensuring proper documentation and compliance with healthcare regulations
- Analyzed patient feedback to identify areas for service improvement and enhance overall satisfaction.
- Led initiatives to streamline administrative processes, resulting in improved operational efficiency within the practice.
Education
High School Diploma -
Olton High School
Olton, TXSkills
Registered Dental Assistant
Eagle Soft
Dentrix
Filing Insurance
Verifying Insurance
Treatment Planning
Running reports
EOD
Monthly Reports
Accomplishments
Certificate for Uprising Office Manager
Certification
RDA
N20
Timeline
Office Manager
Guided Professional Solutions
04.2024 - Current
Treatment Coordinator
Gudided Practice Solution
02.2023 - 04.2024
Patient Care Coordinator
Dr. Longuist
02.2021 - 02.2023
Patient Care Coordinator
Dr. Randell Bell
10.2007 - 01.2021
High School Diploma -
Olton High School