Dependable dental office leader with a long track record in administrative operations, HR, payroll, and compliance. Brings hands-on experience in chairside support, front office duties, and dental lab coordination. Focused on smooth office workflow and strong patient and financial management.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Office Manager - Tenn Registered Dental Assistant
Watauga Dental Center, PLLC
Kingsport, TN
02.2006 - 07.2026
Protected patient information by enforcing HIPAA security measures
Submitted dental insurance claims, pre-authorizations, denials and appeals
Coordinated credentialing of doctors with insurance companies to facilitate timely processing and compliance.
Handled incoming calls, email responses, mail routing, and courier coordination.
Directed document organization for records, correspondence, and other files.
Ensured accuracy of payroll and maintained human resource documentation
Monitored invoices and payment activity to ensure accuracy in accounts receivable and accounts payable.
Oversaw safety compliance and training for OSHA regulations, managing and updating SDS sheets to ensure regulatory adherence.