Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARLOTTE MARIE LOCKE

Bluff City,TN

Summary

Dependable dental office leader with a long track record in administrative operations, HR, payroll, and compliance. Brings hands-on experience in chairside support, front office duties, and dental lab coordination. Focused on smooth office workflow and strong patient and financial management.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Office Manager - Tenn Registered Dental Assistant

Watauga Dental Center, PLLC
Kingsport, TN
02.2006 - 07.2026
  • Protected patient information by enforcing HIPAA security measures
  • Submitted dental insurance claims, pre-authorizations, denials and appeals
  • Coordinated credentialing of doctors with insurance companies to facilitate timely processing and compliance.
  • Handled incoming calls, email responses, mail routing, and courier coordination.
  • Directed document organization for records, correspondence, and other files.
  • Ensured accuracy of payroll and maintained human resource documentation
  • Monitored invoices and payment activity to ensure accuracy in accounts receivable and accounts payable.
  • Oversaw safety compliance and training for OSHA regulations, managing and updating SDS sheets to ensure regulatory adherence.

Education

Registered/Certified Dental Assistant - Dental Hygiene

Science Hill Vocational
Johnson City TN
06-1988

High School Diploma -

Sullivan East
Bluff City, TN
05-1983

Skills

  • Dental claims processing
  • Insurance credentialing
  • HIPAA compliance
  • OSHA compliance
  • Accounts receivable
  • Accounts payable
  • Practice management software
  • Dental Software Dentrix, Eaglesoft, Easy Dental, SoftDent
  • Dental office technology
  • Registered Dental Assistant
  • Human resources management
  • Dental lab services

Certification

  • State of Tennessee Registered Dental Assistant
  • CPR Certification

Timeline

Office Manager - Tenn Registered Dental Assistant

Watauga Dental Center, PLLC
02.2006 - 07.2026

Registered/Certified Dental Assistant - Dental Hygiene

Science Hill Vocational

High School Diploma -

Sullivan East
CHARLOTTE MARIE LOCKE