Kimberly Manning
Lawrenceville,United States
Summary
Dental Assistant with 20 years of experience in high-volume dental practices, providing exceptional support during examinations and procedures. Expertise in patient preparation and chairside assistance, ensuring comfort and reducing anxiety. Proven ability to foster strong relationships with patients and team members, enhancing overall customer satisfaction. Committed to process optimization and delivering quality care in a fast-paced environment.
Overview
31
31
years of professional experience
Work History
Dental Assistant
Innovative Smiles at the Forum
09.2022 - 01.2024
- Expanded duties chair-side dental assistant
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cord packing
- Temporary crowns
- I Tero scanning
- 3 D scanning
- Digital Xrays
- Dentrix
Dental Front Office Coordinator/Dental Assistant, Chairside
Ron T Williamson
04.2006 - 08.2022
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Reduced outstanding dental claims by 95% Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Implemented Patterson Eaglesoft for digitizing and organizing over 5,000 Dental records.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Expanded duties. Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and temporary crowns,bridges other dental prosthetics.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings & other dental procedures.
Dental Claims Examiner
United Concordia
05.1993 - 06.1998
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Communicated verification and authorization status updates with Customer service department to facilitate decision-making for patient admissions and insurance coverage.
- Coordinated with contracting department to resolve payer issues.
- Determined appropriateness of payers to protect organization and minimize risk.
- Reviewed and processed over 500 dental claims per week with 90% accuracy.
Education
Business Management
University of Phoenix
05.2017
License Realtor -
Century 21 Real Estate
09.2016
Science Education
Oakland Community College
Bloomfield Hills, MI01.2012
Skills
- Dental Claims Processing
- Disinfection and Sterilization
- Reporting & Documentation
- Dental claim investigation and resolution
- Critical Thinking
- Digital Radiographs
- Patient Schedule Management
- HIPPA Regulatory Compliance
- Periodontics and Endodontics
- Crown and Bridge Construction
- Patterson EagleSoft
- Dental Supply Inventory
- Dental radiography
Timeline
Dental Assistant
Innovative Smiles at the Forum
09.2022 - 01.2024
Dental Front Office Coordinator/Dental Assistant, Chairside
Ron T Williamson
04.2006 - 08.2022
Dental Claims Examiner
United Concordia
05.1993 - 06.1998
License Realtor -
Century 21 Real Estate
Science Education
Oakland Community College
Business Management
University of Phoenix
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