Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Open To Work

Lanette Woodworth

Arvada,CO

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Dental insurance specialistPatient CoordinatorCatering Supervisor

Work Type

Gig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteHybrid
Location: Arvada, CO, US
Open to relocation: Yes

Summary

Dynamic dental insurance specialist with over a decade of experience in managing patient communications and insurance claims. Skilled in conflict resolution and time management, dedicated to ensuring timely reimbursements and improving patient engagement.

Overview

23
23
years of professional experience

Work History

Dental insurance specialist

North Boulder Dental
Boulder, Colorado
11.2012 - Current
  • Managed appointment scheduling for patient visits and consultations efficiently.
  • Coordinated patient communications and follow-up reminders to enhance engagement and adherence.
  • Maintained organized patient records using dental management software. (dentrix)
  • In charge of billing inquiries and insurance claim submissions promptly.
  • Supported office operations by ordering supplies and managing inventory levels.
  • Trained new administrative staff on office procedures and software usage.
  • Processed insurance claims ensuring timely reimbursements and minimizing delays.
  • Educated patients on policy details and claims processes effectively.

Patient Coordinator

William Luce DDS
Wheat Ridge, Colorado
06.2006 - 11.2012
  • Coordinated patient appointments and managed scheduling efficiently to enhance workflow.
  • Processed patient records while maintaining strict confidentiality standards.
  • Handled inquiries and provided information regarding available services to patients.
  • Assisted with insurance verification and explained coverage details accurately.
  • Answered incoming calls from patients, providers, and insurance companies courteously.
  • Pulled patient files and verified insurance prior to appointments.
  • Oversaw admission processes and managed patient flow to ensure timely care delivery.
  • Developed efficient office procedures to improve overall operational effectiveness.

Catering Supervisor

Denver Museum of Nature & Science
Denver, Colorado
08.2003 - 08.2006
  • Led catering staff during events at Denver Museum of Nature & Science, ensuring smooth execution and adherence to service standards.
  • Monitored catering staff during events, delivering clear instructions to optimize service delivery and event flow.
  • Collaborated with event planners to customize catering services effectively.
  • Attended meetings with clients prior to their event in order to discuss details concerning menu selections, décor preferences.
  • Oversaw setup and breakdown of dining areas for catered events.
  • Supervised team of employees, fostering a positive atmosphere to enhance morale and collaboration during events.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Education

Dental Assisting

Colorado School of Dental Assisting
Denver, CO
06-2006

Skills

  • Dental claims processing
  • Insurance claim processing
  • Patient insurance documentation
  • Policy documentation
  • Dental insurance software
  • Insurance billing resolution
  • Claims management
  • Billing inquiry resolution
  • Patient appointment management
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Time management

Timeline

Dental insurance specialist

North Boulder Dental
11.2012 - Current

Patient Coordinator

William Luce DDS
06.2006 - 11.2012

Catering Supervisor

Denver Museum of Nature & Science
08.2003 - 08.2006

Dental Assisting

Colorado School of Dental Assisting

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Lanette Woodworth