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Hi, I’m
Lanette Woodworth
Dental Billing Management
Arvada,CO
Work Preference
Summary
Dynamic dental insurance specialist with over a decade of experience in managing patient communications and insurance claims. Skilled in conflict resolution and time management, dedicated to ensuring timely reimbursements and improving patient engagement.
Overview
23
years of professional experience
Work History
North Boulder DentalBoulder, Colorado
Dental insurance specialist
11.2012 - Current
Job overview
- Managed appointment scheduling for patient visits and consultations efficiently.
- Coordinated patient communications and follow-up reminders to enhance engagement and adherence.
- Maintained organized patient records using dental management software. (dentrix)
- In charge of billing inquiries and insurance claim submissions promptly.
- Supported office operations by ordering supplies and managing inventory levels.
- Trained new administrative staff on office procedures and software usage.
- Processed insurance claims ensuring timely reimbursements and minimizing delays.
- Educated patients on policy details and claims processes effectively.
William Luce DDSWheat Ridge, Colorado
Patient Coordinator
06.2006 - 11.2012
Job overview
- Coordinated patient appointments and managed scheduling efficiently to enhance workflow.
- Processed patient records while maintaining strict confidentiality standards.
- Handled inquiries and provided information regarding available services to patients.
- Assisted with insurance verification and explained coverage details accurately.
- Answered incoming calls from patients, providers, and insurance companies courteously.
- Pulled patient files and verified insurance prior to appointments.
- Oversaw admission processes and managed patient flow to ensure timely care delivery.
- Developed efficient office procedures to improve overall operational effectiveness.
Denver Museum of Nature & ScienceDenver, Colorado
Catering Supervisor
08.2003 - 08.2006
Job overview
- Led catering staff during events at Denver Museum of Nature & Science, ensuring smooth execution and adherence to service standards.
- Monitored catering staff during events, delivering clear instructions to optimize service delivery and event flow.
- Collaborated with event planners to customize catering services effectively.
- Attended meetings with clients prior to their event in order to discuss details concerning menu selections, décor preferences.
- Oversaw setup and breakdown of dining areas for catered events.
- Supervised team of employees, fostering a positive atmosphere to enhance morale and collaboration during events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Colorado School of Dental AssistingDenver, CO
from Dental Assisting
06-2006
Skills
- Dental claims processing
- Insurance claim processing
- Patient insurance documentation
- Policy documentation
- Dental insurance software
- Insurance billing resolution
- Claims management
- Billing inquiry resolution
- Patient appointment management
- Customer relationship management
- Attention to detail
- Effective communication
- Conflict resolution
- Time management
Timeline
Dental insurance specialist
North Boulder Dental
11.2012 - Current
Patient Coordinator
William Luce DDS
06.2006 - 11.2012
Catering Supervisor
Denver Museum of Nature & Science
08.2003 - 08.2006
Colorado School of Dental Assisting
from Dental Assisting