Dedicated Detention Sergeant with expertise in crisis intervention, inmate supervision, and first aid administration. Proven track record of maintaining safety standards and mentoring staff to enhance operational effectiveness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Detention Sergeant
Wake County Sheriff's Office
330 S. Salisbury St Raleigh, NC 27601
03.2012 - Current
Supervised daily operations of detention facility, ensuring compliance with safety regulations.
Trained and mentored new staff on policies and procedures for inmate management.
Conducted regular inspections to maintain security standards and prevent contraband entry.
Coordinated inmate scheduling for court appearances, visits, and recreational activities.
Regularly conducted sanitation checks.
Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
2nd Shift Supervisor
Tammy Lynn Center for Developmental Disabilities (TLC)
739 Chappell Dr, Raleigh, NC 27606
05.2006 - 03.2018
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Mentored staff in effective communication and customer service practices for individuals with developmental disabilities.
Coordinated staffing schedules, optimizing coverage for efficient care delivery during 2nd shift.
Implemented training programs, enhancing team performance and professional development opportunities.
Collaborated with multidisciplinary teams to develop individualized care plans tailored to client needs.
Conducted regular performance reviews, providing constructive feedback to support staff growth and accountability.
Education
High School Diploma -
Mary E. Phillips High School
1923 Milburnie Rd, Raleigh, NC 27610
Skills
Inmate supervision
Restraint techniques
Computer skills
File and record maintenance
Crisis intervention
Certification
DOCC- Detention Officer Certification Course
Certified First Aid Administration/ CPR
Medication Technician
Youth Mental Health First Aid
Timeline
Detention Sergeant
Wake County Sheriff's Office
03.2012 - Current
2nd Shift Supervisor
Tammy Lynn Center for Developmental Disabilities (TLC)