Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanta Jefferys

Raleigh,NC

Summary

Dedicated Detention Sergeant with expertise in crisis intervention, inmate supervision, and first aid administration. Proven track record of maintaining safety standards and mentoring staff to enhance operational effectiveness.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Detention Sergeant

Wake County Sheriff's Office
330 S. Salisbury St Raleigh, NC 27601
03.2012 - Current
  • Supervised daily operations of detention facility, ensuring compliance with safety regulations.
  • Trained and mentored new staff on policies and procedures for inmate management.
  • Conducted regular inspections to maintain security standards and prevent contraband entry.
  • Coordinated inmate scheduling for court appearances, visits, and recreational activities.
  • Regularly conducted sanitation checks.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.

2nd Shift Supervisor

Tammy Lynn Center for Developmental Disabilities (TLC)
739 Chappell Dr, Raleigh, NC 27606
05.2006 - 03.2018
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Mentored staff in effective communication and customer service practices for individuals with developmental disabilities.
  • Coordinated staffing schedules, optimizing coverage for efficient care delivery during 2nd shift.
  • Implemented training programs, enhancing team performance and professional development opportunities.
  • Collaborated with multidisciplinary teams to develop individualized care plans tailored to client needs.
  • Conducted regular performance reviews, providing constructive feedback to support staff growth and accountability.

Education

High School Diploma -

Mary E. Phillips High School
1923 Milburnie Rd, Raleigh, NC 27610

Skills

  • Inmate supervision
  • Restraint techniques
  • Computer skills
  • File and record maintenance
  • Crisis intervention

Certification

  • DOCC- Detention Officer Certification Course
  • Certified First Aid Administration/ CPR
  • Medication Technician
  • Youth Mental Health First Aid

Timeline

Detention Sergeant

Wake County Sheriff's Office
03.2012 - Current

2nd Shift Supervisor

Tammy Lynn Center for Developmental Disabilities (TLC)
05.2006 - 03.2018

High School Diploma -

Mary E. Phillips High School