Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shantal Jorgge

Rock Hill,New York

Summary

Shantal Jorgge's experience appears to be concentrated in Healthcare Administrative. With high energy and motivated individual with outstanding work ethic. Is able to handle high pressure, long hours, demanding deadlines, and great responsibility.

Overview

10
10
years of professional experience

Work History

Bilingual Care Manager

Mental Health Association
12.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Evaluated clients progress and adjusted service plans to address areas of concern.
  • Enhanced client satisfaction by addressing their concerns and providing tailored solutions in both English and Spanish languages.

Health Unit Coordinator

Advent Health
03.2021 - 10.2022
  • Assisted with processing patient admissions, transfers and discharges.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Provided care for 40-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.

Store Manager

F & J Communications
06.2014 - 07.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Medical Receptionist/ Medical Assistant/ Surgical Coordinator Assistant

Horizon Family Medical Group
10.2016 - 07.2018
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Communicated with patients, ensuring that medical information was kept private.

Scribe

Scribe America
08.2016 - 05.2018
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Accepted dictated notes and produced professional documents with outlined information.
  • Reviewed transcribed material for compliance with HIPAA requirements.

Education

Master Of Business Administration - Health Management And Clinical Assistance

Capella University
Minneapolis, MN

Bachelor of Science - Biology

Mercy College
Dobbs Ferry, NY
05.2020

Associate of Science - Science

Orange County Community College
Middletown, NY
12.2015

Skills

  • Bilingual Proficiency
  • Cultural Competency
  • Stress Management
  • Multitasking Abilities
  • Organizational Skills
  • Patient Advocacy
  • Adaptability and Flexibility

Languages

English
Spanish

Timeline

Bilingual Care Manager

Mental Health Association
12.2021 - Current

Health Unit Coordinator

Advent Health
03.2021 - 10.2022

Medical Receptionist/ Medical Assistant/ Surgical Coordinator Assistant

Horizon Family Medical Group
10.2016 - 07.2018

Scribe

Scribe America
08.2016 - 05.2018

Store Manager

F & J Communications
06.2014 - 07.2020

Master Of Business Administration - Health Management And Clinical Assistance

Capella University

Bachelor of Science - Biology

Mercy College

Associate of Science - Science

Orange County Community College

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Shantal Jorgge