Shantanu Rao
Roseville,California
Summary
Currently a student at UC Davis working toward a major in Managerial Economics with a minor in Computer Science.
Overview
9
9
years of professional experience
Work History
IT Associate
University Of California, Davis
03.2017 - Current
- Work with clients to provide Buisness/Software/Hardware/ needs
- Using ServiceNow Ticketing System to track incidents with clients
- Manage Clients' Intranet administrative Rights
- Manage Clients' Software/Hardware Requirements
- building machines
- purchasing and ordering hardware/software for staff/faculty
-
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Bachelor of Science - Managerial Economics
University of California
Davis06.2021
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University of California
06.2018
Managerial Economics
Skills
- Administrative
- C
- Hardware
- CSS
- Clients
- English
- Hindi
- HTML
- Information Technology
- Coding
- Python
- Spanish
Timeline
IT Associate
University Of California, Davis
03.2017 - Current
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University of California
Managerial Economics
Bachelor of Science - Managerial Economics
University of California