Shantay Delgado

Assisted in making sure schedules were complete for the week

Did supervisor audit visits

Filled in when shortstaffed

• Directed operational strategies to enhance efficiency and streamline business processes.
• Managed budget to align with organizational goals and financial forecasts.
• Implemented performance metrics to evaluate departmental productivity and drive continuous improvement.
• Led cross-functional teams in executing strategic initiatives to expand market presence and increase revenue.
• Mentored department heads, fostering leadership development and enhancing team performance outcomes.

Assisted customers in sales

Did weekly inventory for grocery order?

Make sure inventory was stocked at all times

Helped in all departments of the store, including the restaurant.

• Supervised daily store operations to ensure compliance with company policies and procedures.
• Trained and mentored new staff on customer service standards and operational procedures.
• Coordinated inventory management processes, optimizing stock levels and minimizing waste.
• Implemented sales promotions and merchandising strategies to enhance product visibility.
• Ensured adherence to safety protocols, conducting regular inspections of store environment.
• Collaborated with management on strategic planning initiatives to drive store profitability.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Created new account for residential curbside services

Manage the customers accounts

Met quotas monthly for ourselves reports that were reported monthly as well

Resolve customer care issues