Shantay Eaddy
BALTIMORE,Maryland
Summary
Accomplished Registered Medical Assistant with experience at Sinai Hospital of Baltimore, skilled in immunization administration and HIPAA compliance. Known for compassionate patient care and enhancing clinic efficiency. Successfully reduced patient wait times by 20% through effective triage and communication. Reliable team player dedicated to improving health outcomes and fostering trust in healthcare services.
Knowledgeable Medical Assistant with solid background in medical assistance. Proven ability to support healthcare professionals through efficient patient care and administrative duties. Demonstrated expertise in clinical procedures and patient communication.
Overview
6
6
years of professional experience
Work History
Registered Medical Assistant
Sinai Hospital of Baltimore
Baltimore, MD
01.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Chase Brexton Health Care
Baltimore, MD
09.2021 - 04.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Registered Medical Assistant
Medstar Union Memorial Hospital
Baltimore, MD
08.2019 - 09.2021
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
GED -
No Degree - Medical Assistant
Brightwood College
Baltimore, MD11-2018
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Patient scheduling
- Vital sign monitoring
- Compassionate
- Customer service
- Reliable team player
- CPR
Timeline
Registered Medical Assistant
Sinai Hospital of Baltimore
01.2022 - Current
Medical Assistant
Chase Brexton Health Care
09.2021 - 04.2022
Registered Medical Assistant
Medstar Union Memorial Hospital
08.2019 - 09.2021
GED -
No Degree - Medical Assistant
Brightwood College