Shantay Lewis Britman

Certified Medical Assistant

Goshen Occupational Health

11.2006 - 05.2008

Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.

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