Shantay Valdes
Homestead,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong customer service skills , and ability to handle multiple projects simultaneously with accuracy.
Overview
5
5
years of professional experience
Work History
Sales Manager
Yazmin Tiles
01.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
Associate
RaceTrac
05.2021 - 01.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Maintained relationships with customers to maximize sales opportunities.
- Analyzed customer data to identify trends and anticipate customer needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Server
Miami Grill
02.2019 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Esthetician
Robert Morgan Educational Center And Technical College
Miami, FL07.2023
High School Diploma -
Acceleration Academy
Homestead, FL06.2021
Skills
- Product Knowledge
- Sales expertise
- Sales team training
- Cash Handling
- Goals and performance
- Professional Appearance
- Team Leadership
- Cool Under Pressure
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
Yazmin Tiles
01.2022 - Current
Associate
RaceTrac
05.2021 - 01.2022
Server
Miami Grill
02.2019 - 11.2020
Associate of Arts - Esthetician
Robert Morgan Educational Center And Technical College
High School Diploma -
Acceleration Academy
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