Shante Feagins
Fort Mitchell,AL
Summary
Dynamic and results-driven professional with a proven track record at Arabella Health & Wellness, excelling in housekeeping management and employee relations. Skilled in optimizing operations and enhancing guest satisfaction through effective training and workload prioritization. Committed to maintaining high standards of cleanliness and fostering a motivated team environment.
Overview
16
16
years of professional experience
Work History
Assistant Manager of Housekeeping
Arabella Health & Wellness of Phenix City
Phenix City, AL
06.2025 - Current
- Maintained immaculate hotel rooms, public areas, and back-of-house spaces to exceed guest expectations.
- Developed new procedures for efficient room turnovers, maximizing room availability for incoming guests.
- Improved overall guest satisfaction by efficiently managing housekeeping staff and ensuring adherence to high-quality cleaning standards.
- Conducted regular inspections of property cleanliness and maintenance needs, ensuring prompt attention to detail.
Store Manager
Sally Beauty
Opelika, AL
01.2010 - 05.2025
- Boosted employee morale with recognition programs and reward initiatives that encouraged top performance among team members.
- Assisted in budgeting processes, contributing to cost-effective decision-making and resource allocation.
- Optimized linen management process by establishing organized storage systems.
- Streamlined housekeeping operations for better productivity through effective scheduling and task allocation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Russell County High School
Seale, ALMaster Cosmetologist
Rivertown School of Beauty Hair, Skin & Nails
Columbus, GA Skills
- Workload prioritization
- Health and safety
- Supervisory skills
- Employee relations
- Housekeeping standards
- Customer service
- Customer service-focused
- Training and mentoring
- Task assignment
- Time management
- Teamwork
- Organizational skills
Timeline
Assistant Manager of Housekeeping
Arabella Health & Wellness of Phenix City
06.2025 - Current
Store Manager
Sally Beauty
01.2010 - 05.2025
Russell County High School
Master Cosmetologist
Rivertown School of Beauty Hair, Skin & Nails