Summary
Overview
Work History
Education
Skills
Timeline
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Shante’ Lamb

Philadelphia,PA

Summary

Seeking an entry-level position at a financial institution, where I can establish a long-term career and utilize my exceptional customer service, sales, cash handling, and retail banking skills effectively.

Overview

14
14
years of professional experience

Work History

Associate Cashier

Populus Group
05.2024 - 08.2025
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed ATM deposits, withdrawals, check deposits and check cashing.
  • Performed check cashing for customers based on company policies.

Assistant Manager

McDonald's
12.2018 - 12.2022
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Reviewed sales and gross profit reports to assess company efficiency.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.

Crew Trainer

McDonald's
06.2011 - 11.2017
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Upsold additional products and services to customers, increasing revenue.
  • Responded promptly to requests for assistance and customer inquiries.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

BankWork$ Training Program Certificate -

Endorsed by the Pennsylvania Bankers Association
Philadelphia, PA
09.2023

BBA - Accounting And Finance

Strayer University
Philadelphia, PA
06-2027

Skills

  • Customer Assistance
  • Cash Drawer Management
  • Retail Banking
  • POS Systems
  • Product and Service Sales
  • Team Leadership

Timeline

Associate Cashier

Populus Group
05.2024 - 08.2025

Assistant Manager

McDonald's
12.2018 - 12.2022

Crew Trainer

McDonald's
06.2011 - 11.2017

BankWork$ Training Program Certificate -

Endorsed by the Pennsylvania Bankers Association

BBA - Accounting And Finance

Strayer University

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Shante’ Lamb