Shante’ Lamb
Philadelphia,PA
Summary
Seeking an entry-level position at a financial institution, where I can establish a long-term career and utilize my exceptional customer service, sales, cash handling, and retail banking skills effectively.
Overview
14
14
years of professional experience
Work History
Associate Cashier
Populus Group
Philadelphia, PA
05.2024 - 08.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed ATM deposits, withdrawals, check deposits and check cashing.
- Performed check cashing for customers based on company policies.
Assistant Manager
McDonald's
Philadelphia, PA
12.2018 - 12.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit reports to assess company efficiency.
- Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
Crew Trainer
McDonald's
Philadelphia, PA
06.2011 - 11.2017
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Upsold additional products and services to customers, increasing revenue.
- Responded promptly to requests for assistance and customer inquiries.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
BankWork$ Training Program Certificate -
Endorsed by the Pennsylvania Bankers Association
Philadelphia, PA09.2023
BBA - Accounting And Finance
Strayer University
Philadelphia, PA06-2027
Skills
- Customer Assistance
- Cash Drawer Management
- Retail Banking
- POS Systems
- Product and Service Sales
- Team Leadership
Timeline
Associate Cashier
Populus Group
05.2024 - 08.2025
Assistant Manager
McDonald's
12.2018 - 12.2022
Crew Trainer
McDonald's
06.2011 - 11.2017
BankWork$ Training Program Certificate -
Endorsed by the Pennsylvania Bankers Association
BBA - Accounting And Finance
Strayer University