Summary
Overview
Work History
Education
Skills
Education and Training
References
Certification
Timeline
Generic

Shanteia knox

Houston,TX

Summary

With a proven track record at STRINGFELLOW UNIT, I excel in crisis management and relationship building, ensuring facility security and fostering a collaborative environment. My expertise in contraband seizure and mentorship has significantly reduced incidents, demonstrating my ability to lead and innovate in high-stress situations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

FSM II

STRINGFELLOW UNIT
Rosharon, Texas
10.2024 - Current
  • Promoted safety, order, and functionality of facility.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Prepared written evaluations of subordinate officers' performance on a periodic basis.
  • Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
  • Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Addressed complaints from visitors concerning potential violations of prison policy or procedure.
  • Settled disputes between inmates.
  • Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
  • Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
  • Ensured compliance with departmental policies, regulations and procedures.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.

Correctional Officer

TDCJ Memorial Unit
Rosharon, TX
06.2023 - Current
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.

Store Owner

Flaunt It Beauty Supply
Anderson, IN
03.2020 - Current
  • Implemented marketing campaigns to increase brand visibility and attract new customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Chef

Chef K Private Parties
Texarkana, TX
01.2013 - Current
  • Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
  • Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Developed creative ideas for special events or promotions involving food preparation or presentation.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Adhered to budget guidelines when purchasing ingredients and equipment.
  • Kept up to date with current culinary trends, as well as health and safety regulations.

Correctional Officer

Correctional Industrial Facility
Pendleton, IN
02.2022 - 05.2023
  • Conducted investigations of crimes committed within prison.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Performed head counts, checking cells for missing inmates.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.

Education

High School Diploma -

Muskegon Heights Highschool
Muskegon, MI
06-2021

Some College (No Degree) - Culinary Arts

Texarkana College
Texarkana, TX
07-2013

Some College (No Degree) - Dental Assistant

Valley Career College A Partner With Newbridge
El Cajon, CA
04-2012

Some College (No Degree) - Sterile Processing Technician

Baker College of Muskegon
Muskegon, MI
06-2008

Some College (No Degree) - Ph.D.: Criminalistics And Criminal Science

University of Phoenix
Tempe, AZ

Skills

  • Surveillance
  • Contraband Seizure
  • Evidence Preservation
  • Crisis Management
  • Facility Security
  • Records Management
  • Emergency Response
  • First aid and CPR certified
  • Relationship building and management
  • De-Escalation Techniques
  • Weapons training
  • Stress Tolerance
  • Program coordination
  • Excellent problem solver
  • Ethical standards of conduct
  • Mentorship
  • Armory and key control
  • Trained in defensive tactics
  • Firearm Safety
  • Gang Awareness
  • Incident Reporting
  • Conflict Resolution

Education and Training

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References

References available upon request.

Certification

  • SERVSAFE
  • TX FOODGUARD

Timeline

FSM II

STRINGFELLOW UNIT
10.2024 - Current

Correctional Officer

TDCJ Memorial Unit
06.2023 - Current

Correctional Officer

Correctional Industrial Facility
02.2022 - 05.2023

Store Owner

Flaunt It Beauty Supply
03.2020 - Current

Chef

Chef K Private Parties
01.2013 - Current

High School Diploma -

Muskegon Heights Highschool

Some College (No Degree) - Culinary Arts

Texarkana College

Some College (No Degree) - Dental Assistant

Valley Career College A Partner With Newbridge

Some College (No Degree) - Sterile Processing Technician

Baker College of Muskegon

Some College (No Degree) - Ph.D.: Criminalistics And Criminal Science

University of Phoenix

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