Shantel Cullens-zeiters
Lebanon
Summary
Dedicated professional with a diverse skill set in customer service, bookkeeping, and teamwork. Proficient in managing software applications and handling inbound and outbound calls, ensuring seamless communication and operational efficiency. Committed to delivering high-quality results while fostering a collaborative work environment. Eager to leverage these abilities to contribute to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Generalist
Worsham Exterior Cleaning
Salt Lake City, UT
10.2024 - Current
- Managed bookkeeping operations for a local small business.
- Directed inbound customer communications.
- Managed and supervised payroll operations.
- Directed and monitored the implementation of benefits and protocols.
- Utilized various software including Microsoft Excel, QuickBooks, Square, and Jobber.
Cook
ROMANO'S PIZZA
Kinsley, KS
05.2024 - 05.2025
- Prepared high-quality pizzas using fresh ingredients and traditional techniques.
- Operated kitchen equipment, ensuring compliance with safety standards and protocols.
- Maintained cleanliness and organization of workstations to promote efficient workflow.
- Collaborated with team members to meet customer orders during peak hours effectively.
Kennel Technician
Petland
Topeka, KS
10.2023 - 05.2024
- Oversaw animal health and behavior, promptly notifying veterinary staff of any concerns or changes.
- Administered daily care and monitoring for diverse animal species, ensuring proper feeding, hydration, and habitat cleanliness.
- Oversaw inventory management of supplies, including food, bedding materials, and medications, ensuring optimal stock levels.
- Partnered with veterinary staff to design tailored care plans for animals with unique medical needs.
- Ensured cleanliness and organization of work area by systematically cleaning, sterilizing, and storing equipment post-use.
MHDDT
Larned State Hospital
Larned, KS
06.2022 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sonic Carhop
Sonic Drive-In
Concordia, KS
08.2021 - 01.2022
- Delivered food and beverages to customers efficiently and accurately.
- Maintained cleanliness of service area, ensuring compliance with health standards.
- Assisted in training new team members on service protocols and menu offerings.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Education -
Hoisington High School
Hoisington, KS06.2021
Skills
- Attention to detail
- Sales
- HR Services
- Inbound & Outbound Calls
- Customer support
- Communication skills
- Organizational skills
- Time management
- Typing
- Math & Algebra
- Detailing
- Retail sales
- Customer service
- Leadership
- POS
- Phone etiquette
- Money Handling
- Teamwork
Certification
- CPR Certification
- Minister
- Driver's License
- Medical License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
HR Generalist
Worsham Exterior Cleaning
10.2024 - Current
Cook
ROMANO'S PIZZA
05.2024 - 05.2025
Kennel Technician
Petland
10.2023 - 05.2024
MHDDT
Larned State Hospital
06.2022 - 05.2023
Sonic Carhop
Sonic Drive-In
08.2021 - 01.2022
High School Education -
Hoisington High School