SHANTEL MARTINEZ
The Bronx
Summary
Accomplished professional with a proven track record in security, retail management and driving. Adept at enhancing safety and operational efficiency. Demonstrates exceptional multitasking and organizational. skills, ensuring smooth store operations and a secure environment.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Uber Eats
05.2024 - Current
- Transported and safely delivered items to prevent damage or loss.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
Security Officer
Safe Haven Security Services
The Bronx
10.2021 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Monitored security cameras to identify and respond to suspicious activity.
- Performed daily security checks of school grounds, buildings, and surrounding areas.
Store Manager
TBS Beauty Supply
New York
11.2015 - 02.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
Education
High School Diploma -
Arturo A Schomburg Satellite Academy
Bronx, NYSkills
- Efficient driving
- Customer Service
- Microsoft office and excel
- Multitasking and Organization
- Store operations
- General security
- Teamwork and collaboration
- Inventory
- Bilingual
Timeline
Delivery Driver
Uber Eats
05.2024 - Current
Security Officer
Safe Haven Security Services
10.2021 - 05.2024
Store Manager
TBS Beauty Supply
11.2015 - 02.2021
High School Diploma -
Arturo A Schomburg Satellite Academy