Shantel Reynolds
Birmingham,AL
Summary
Dedicated Dietary Aide at Children's of Alabama Hospital, skilled in food preparation and customer service. Enhanced patient dining experiences through effective problem-solving and teamwork, ensuring compliance with sanitation standards. Proactively managed inventory and supported colleagues during peak times, fostering a collaborative environment that prioritized safety and efficiency.
Overview
19
19
years of professional experience
Work History
Dietary Aide
Childrens of Alabama Hospital
Childrens Of Alabama
12.2021 - Current
- Collaborated with dietary team to maintain cleanliness and organization of kitchen and dining areas.
- Monitored inventory levels, promptly reporting shortages to ensure continuous supply of food items.
- Participated in training sessions on food handling procedures, enhancing personal knowledge of safety protocols.
- Contributed to a positive dining experience by engaging with patients during meal service, addressing concerns promptly.
- Adhered to sanitation standards while operating kitchen equipment, promoting a safe work environment for all staff members.
- Kept all kitchen areas clean, tidy and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Catering Server
Brunos Hospitality
Leeds, AL
09.2011 - 12.2021
- Delivered exceptional service to guests during large-scale events and functions.
- Set up and dismantled catering equipment efficiently before and after events.
- Assisted with food preparation and presentation, ensuring quality standards were met.
- Maintained cleanliness and organization in dining areas throughout service shifts.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
District Manager
Spin Dry Cleaning
Pelham, AL
06.2007 - 07.2011
- Oversaw daily operations across multiple locations, ensuring efficient workflow and quality service delivery.
- Developed and implemented training programs to enhance staff performance and operational efficiency.
- Analyzed sales data to identify trends and inform strategic business decisions for increased profitability.
- Collaborated with management to streamline processes, reducing turnaround times and improving customer satisfaction.
Education
Bachelor of Science - Business Administration
Strayer University
Birmingham, AL05.2015
Associate of Science - Office Information Systems
Colorado Technical University
Colorado Springs, CO05-2003
High School Diploma -
Phillips High School
Birmingham, AL05-1990
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Kitchen equipment operation
- Food preparation
Timeline
Dietary Aide
Childrens of Alabama Hospital
12.2021 - Current
Catering Server
Brunos Hospitality
09.2011 - 12.2021
District Manager
Spin Dry Cleaning
06.2007 - 07.2011
Bachelor of Science - Business Administration
Strayer University
Associate of Science - Office Information Systems
Colorado Technical University
High School Diploma -
Phillips High School