Shantel Ridley
Nashville,Tennessee
Summary
Diligent detail-oriented professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in customer relations, time management, and team building.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Affordable Movers LLC
Nashville, Tennessee
09.2015 - Current
- Highly skilled in assisting clients from different cultures in the activities of daily living
- Well-versed in grocery shopping, errands running, paying bills and performing laundry
- Demonstrated ability to encourage everyday activities in keeping with the client’s needs
- Created and managed budgets for travel, training, and team-building activities.
- Communicated regularly with customers to gain insights into their needs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Caregiver/Assistant
Self-employed
Brentwood, Tennessee
09.2014 - 12.2016
- Highly skilled in assisting clients from different cultures in the activities of daily living
- Well-versed in personal shopping, errands running, paying bills and performing laundry
- Demonstrated ability to encourage everyday activities in keeping with the client’s needs
Training Server
Macaroni Grill
Nashville, Tennessee
04.2012 - 09.2014
- Memorized restaurant' wine selection along with the suggested meal to accompany the wine which lead to higher sales for the company
- Clean all work areas, equipment, utensils, dishes, and silverware and ensure they are stored properly I accordance with state law
- Trained as well as implemented productive training techniques for new employees to ensure the success of both the restaurant and the employees
Education
Bachelor of Science - Psychology
University of Phoenix
Nashville, Tennessee02.2018
Skills
- [skills needed]
- Budget assistance
- Scheduling and planning
- Financial management
- Staff management
- Customer service and satisfaction
Hobbies and Interests
- I am passionate about obtaining professionally efficient advancements.
- Traveling
- Writing
- Reading
- Gardening
- Involvement in culturally diverse group activities
- Efforts to secure the opportunity to creatively generate new ideas.
References
- Samuel Buford, Affordable Movers LLC, 615-969-2599
- Danny Bjorklund, A Better Courier Service, Inc., 615-456-9712
- Elizabeth Hunt, Personal Contact, 615-609-6299
Timeline
Assistant Manager
Affordable Movers LLC
09.2015 - Current
Caregiver/Assistant
Self-employed
09.2014 - 12.2016
Training Server
Macaroni Grill
04.2012 - 09.2014
Bachelor of Science - Psychology
University of Phoenix