Shantel Shelton
Lake Charles,LA
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Precertification Specialist
Center for Orthopaedics
05.2022 - Current
- Work closely with providers and clinical staff to obtain authorization formedical procedures/imaging. Verifying patient insurance information.
Patient Access Representative/Call Center
Ochsner Health
12.2021 - 05.2022
- Answered patient calls and performed patient scheduling and registration functions to serve as initial contact point for medical office visits. Verified insurance and sent messages to clinical staff regarding patient's concerns.
Unit Tech
Lake Charles Memorial Health System
02.2021 - 12.2021
- Scheduled patient appointments, took vital signs, faxed and received paperwork, answered calls/received messages.
Cashier
Walmart Neighborhood Market
02.2017 - 02.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Deputy Clerk
Calcasieu Clerk of Court
06.2014 - 03.2018
- Provided quality clerical support through data entry and document management for civil and criminal documents.
Education
High School Diploma -
Lagrange High School
Lake Charles, LA05.2013
Skills
- Clerical Experience
- Medical Terminology
- EMR systems
- Effective Communication Skills
- Documentation and Paperwork
- Telephone Etiquette
- Appointment Scheduling
- Insurance Verification
Personal Information
- Work Permit: Authorized to work in the US for any employer
Timeline
Precertification Specialist
Center for Orthopaedics
05.2022 - Current
Patient Access Representative/Call Center
Ochsner Health
12.2021 - 05.2022
Unit Tech
Lake Charles Memorial Health System
02.2021 - 12.2021
Cashier
Walmart Neighborhood Market
02.2017 - 02.2021
Deputy Clerk
Calcasieu Clerk of Court
06.2014 - 03.2018
High School Diploma -
Lagrange High School
Similar Profiles
Elliott MattsonElliott Mattson
Medical Assistant at Grand View Health Center For Orthopaedics And NeurMedical Assistant at Grand View Health Center For Orthopaedics And Neur
DAVID J. UBADAVID J. UBA
Chief Executive Officer, at Buffalo Surgery Center/Excelsior OrthopaedicsChief Executive Officer, at Buffalo Surgery Center/Excelsior Orthopaedics
ASWATHY AJAYAKUMARASWATHY AJAYAKUMAR
Radiography Technician at Aster Specialist Center for Orthopaedics & PhysioRadiography Technician at Aster Specialist Center for Orthopaedics & Physio
Isabella MatteIsabella Matte
Chick-fil-A Team Member at Chick-fil-AChick-fil-A Team Member at Chick-fil-A
Kane WardKane Ward
Process Operator at Westlake ChemicalProcess Operator at Westlake Chemical