Shantel Vaquero
Easton,PA
Summary
Proven performer at Porters Pub, adept in managing high-volume events and crafting quality cocktails, enhancing customer satisfaction. Excelled in group reservations and teamwork, significantly contributing to a positive, efficient work environment. RAMP certified, with a keen understanding of liquor, beer, and wine, ensuring a well-stocked and compliant bar.
Overview
3
3
years of professional experience
Work History
Bartender
Porters Pub
04.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Business Marketing -
Northampton Community College
Bethlehem, PASkills
Group reservations management
Timeline
Bartender
Porters Pub
04.2021 - Current
Business Marketing -
Northampton Community College