Shantele Maxie
Detroit,MI
Summary
Well versed in learning theories and practice and seeking to provide exceptional quality teaching and care in energetic team environment. Skilled at organizing complex projects. Demonstrated record or high performance. Maintaining more than one phone call. Proficient in Microsoft Office Programs. Skilled in Budgeting. Outgoing persistent team player that's all for learning new things and loves challenges
Overview
11
11
years of professional experience
Work History
Baking Specialist
Qualfon
05.2024 - Current
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
Orthodontic Treatment Coordinator
Gentle Dental-Saint Clair Shores, MI
11.2023 - 05.2024
- Sitting in consults with doctor and presenting pricing and treatment that the doctor say is needed, collecting payments, make calling to collect for previous balances, getting start started to began treatment and other various things
Front Desk Receptionist
Optical world-Detroit, MI
06.2022 - 11.2023
- Checking patients in and out filing answering phones, pretesting pulling insurance writing charts etc helping pt with frames taking pressures and measurements of patients etc
Mailroom Clerk
Frego & Associates The Bankruptcy Law Office, PLC-Dearborn Heights, MI
09.2021 - 06.2022
- Mailing filling entering data faxing copying ect ….
- Every person that had account with us I was the person mailing all the information as far as there account goss
Office Assistant
Dearborn Sausage-Dearborn, MI
10.2020 - 01.2021
- Answering phones invoicing putting in new orders inputting data many other office duties
Work from home Advisor
Onstar-Warren, MI
09.2019 - 10.2020
- Answering phones And activating customers hardware for on star, for there new or Used vehicle also offering them additional free time by saving a method of payment on file Also making enough sales by the end of the month to earn an incentive
Supervisor
Wendy's-Detroit, MI
01.2014 - 06.2019
- Ran a tight shift make sure numbers where turned make sure time stay down prepared and prep hot food, inventory, orders, made sure each of my employees' time was reported and other various duties
Education
High School Diploma -
Redford High School
High school diploma -
Oakland Community College
05.2011
Skills
- Customer Service
- Microsoft Excel
- Administrative experience
- Microsoft Word
- Insurance Verification
- Medical billing
- HIPAA
- Data entry
- Phone etiquette
- Research
- Office management
- Organizational skills
- Communication skills
- Insurance sales
- Microsoft Outlook
- Technical support
- Recruiting
- Google Docs
- DocuSign
- Human Resources
- Call center
- Time management
- Analysis skills
- Banking
- Kronos
- Payroll
- ADP
- Supervising experience
Assessments
Customer service, 09/01/19, Completed
Timeline
Baking Specialist
Qualfon
05.2024 - Current
Orthodontic Treatment Coordinator
Gentle Dental-Saint Clair Shores, MI
11.2023 - 05.2024
Front Desk Receptionist
Optical world-Detroit, MI
06.2022 - 11.2023
Mailroom Clerk
Frego & Associates The Bankruptcy Law Office, PLC-Dearborn Heights, MI
09.2021 - 06.2022
Office Assistant
Dearborn Sausage-Dearborn, MI
10.2020 - 01.2021
Work from home Advisor
Onstar-Warren, MI
09.2019 - 10.2020
Supervisor
Wendy's-Detroit, MI
01.2014 - 06.2019
High School Diploma -
Redford High School
High school diploma -
Oakland Community College