Shantell Johnson
Detroit,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with accuracy and passion. Experienced in various industries; seeking an opportunity to utilize current abilities and develop new skills.
Overview
6
6
years of professional experience
Work History
Patient Safety Attendant
Sinai-Grace Hospital
03.2024 - Current
- Supported individuals with special needs by providing appropriate accommodations and assistance tailored to their unique circumstances.
- Enhanced patient safety by conducting comprehensive room checks and maintaining a clean environment.
- Supported family members during their loved ones'' hospitalization, providing information on visitation guidelines and answering general questions about the facility''s policies.
- Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Contributed to the prevention of hospital-acquired infections through diligent hand hygiene practices and use of personal protective equipment.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
Security Guard
Premier Security Group
12.2020 - 08.2022
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Dietary Aide/Cook
LGC Hospitality Staffing / Harper Hutzel Hospital
06.2019 - 03.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
Education
Phlebotomy Technician -
MedCerts
Livonia, MI12.2024
High School Diploma - General Studies
Catherine Ferguson Academy
Detroit, MI06.2012
Skills
- Client Satisfaction
- Cash Register Operations
- Safety Training
- Payment Transactions
- Friendly Communication
- Adaptable to Changing Client Needs
Timeline
Patient Safety Attendant
Sinai-Grace Hospital
03.2024 - Current
Security Guard
Premier Security Group
12.2020 - 08.2022
Dietary Aide/Cook
LGC Hospitality Staffing / Harper Hutzel Hospital
06.2019 - 03.2020
High School Diploma - General Studies
Catherine Ferguson Academy
Phlebotomy Technician -
MedCerts
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