SHANTELLE MACK
Washington,DC
Summary
Dedicated security professional with extensive experience at GardaWorld Security, skilled in incident reporting and access control. Proven ability to enhance safety through vigilant monitoring and effective communication. First aid and CPR certified, I excel in creating a welcoming environment while ensuring the security of personnel and property.
Overview
9
9
years of professional experience
Work History
Security Officer
GardaWorld Security
02.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Enforced access control measures, verifying identification of visitors and staff.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Home Health Aide
Gt Independence
07.2020 - 01.2024
- Provided personal care and assistance to clients, ensuring comfort and safety during daily activities.
- Monitored patients' health status, reporting changes to healthcare professionals promptly.
- Assisted with medication administration, ensuring compliance with prescribed schedules and dosages.
- Developed individualized care plans in collaboration with interdisciplinary healthcare teams.
Security Officer
Lerner Washington Square
03.2018 - 12.2022
- Monitored and secured premises to prevent unauthorized access and ensure safety.
- Conducted regular patrols, identifying potential hazards and addressing security concerns promptly.
- Responded to incidents and emergencies, coordinating with law enforcement when necessary.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
Security Officer
Fairfax Inova Hospital
08.2016 - 03.2018
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and incidents, providing detailed reports for investigation.
- Collaborated with law enforcement during emergencies, ensuring effective communication and response.
- Implemented safety procedures that improved overall incident response times across the site.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
Education
General Studies
MCKINLEY TECH
Washington, DC06-1995
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Security screenings
- Visitor tracking
- Active shooter training
- Access badge distribution
- Screening wands
- Fire safety training
- Shift work experience
- First aid and CPR certified
Timeline
Security Officer
GardaWorld Security
02.2023 - Current
Home Health Aide
Gt Independence
07.2020 - 01.2024
Security Officer
Lerner Washington Square
03.2018 - 12.2022
Security Officer
Fairfax Inova Hospital
08.2016 - 03.2018
General Studies
MCKINLEY TECH
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