Shanteria Square
Levittown,Pa
Summary
My name is Shanteria Square I've been apart of the food industry for 11 years. Always wanted to spread kindness and love through serving others "food is the way to people hearts". I treat people with respect and always make sure other feels welcomed. I would best describe me as selfless, caring and reliable.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
Work History
Closing lead
Chick-fil-A
01.2018 - 01.2024
- Maintain a safe work environment Implementing our Vision Mission and Values
- Assisted team members in providing a great guest experience Set goals for the team and gave clarity on what to expect of one another in certain positions
- Handle cash counting, depositing money into the safe
- Guest complaints, heard model
Cashier
Giant
- Greet costumers with a smile
- Block aisles, set-up checkout areas, and set-up displays as needed
- Provide exceptional customer service
- Tally items, take money, and make change
- Bag items and put bags into carts whenever necessary
Education
Highschool -
Harry S Truman
01.2015
Skills
- Coaching and mentoring
- Team management
- Closing process expertise
- Task delegation
- Store maintenance
- Employee training
- Promotional planning
- Register opening and closing
- Team leadership
- Goal setting
- Teamwork
- Team building
- Cash handling
- Issue refunds
- Cleaning and sanitizing
- Self motivation
- Honest and dependable
- Cash register operation
Sports Activities
- Lady Tigers basketball team, Number 40 on the court, biggest cheerleader on the bench. Win or lose made sure to cheer the team on.
- Truman Buddies, After school activity, got to be a part of a group who helped special needs boys and girls with arts and crafts and school dances and different fun activities.
Timeline
Closing lead
Chick-fil-A
01.2018 - 01.2024
Cashier
Giant
Highschool -
Harry S Truman