Thomas Latham

My roles at The Farm included;

• Reduced errors in closing transactions through thorough review and attention to detail.
• Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
• Improved closing efficiency by streamlining processes and implementing best practices.
• Promoted open communication among team members, fostering an environment conducive to problem-solving and idea-sharing
• Optimized workflow processes to maintain a high level of efficiency within the closing department without sacrificing quality or accuracy.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• We are also a Cafe so, taking orders, making drinks, and helping in that manner were also a daily role

My roles at Woof Woof included;

• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
• Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
• Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
• Gave animals proper attention to promote secure environment in owner's absence.
• Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.