Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shantia Davis

Guadalupe,California

Summary

Driven college grad eager to implement proficient research and analysis skills for an entry level position. With a history of exceptional customer service, I am confident that my persevering character and nature will enhance business relations within the organization. I am ready to accept the challenge of helping with the complex task of maintaining day to day operations. My ability to remain effective even in high pressure situations makes me a prime candidate for this position.

Overview

11
11
years of professional experience

Work History

Personal Care Assistant

Maxim Healthcare
05.2023 - Current
  • Adhere to the orders of the Physician to ensure patient compliance with medical orders.
  • Act as the liaison between the physician and client, reporting any changes in conditions of health; resulting in high quality care.
  • Safeguard patient's identifiable information and medical records by maintained HIPPA security rule.
  • Demonstrate trustworthiness and self confidence while representing the company, which allows clients to feel secure in my care.

Server/Bartender

Applebee's Neighborhood Grill & Bar
06.2020 - Current
  • Strategically enhancing the dining experience through suggestive sale, while also increasing profits for the company.
  • Assist management with inventory for bar and front of house, focusing on ordering techniques that decrease loos and food waste.
  • Answer customer's questions about promotions and menu items, while helping them navigate through the menu in order to find desires items.
  • Train onboarding servers.


Personal Care Assistant

NurseCore Staffing Agency
02.2018 - 03.2020
  • Learned proper healthcare procedures through formal training.
  • Created long term relations with patients and their families which in turn secured the client's loyalty to the company.
  • Made visual evaluations of patients conditions post-op, resulting in improved and effective treatment plans.
  • Responded to the needs of clients with care and professionalism.

Customer Service Representative

Med. Emporium
10.2012 - 06.2017
  • Verified proper coding of customer's medical diagnosis with the aim of the them receiving medical equipment through insurance.
  • Resolved and replied to customer's inquiries regarding status of an order through expanded forma of communication ie fax, phone, e-mail.
  • Maintained customers files, and kept account information up to date.
  • Rewarded loyal customers with exclusive invitation to products and services.

Education

Bachelor of Arts - Philosophy

University of California - Davis
Davis, CA
03.2023

Skills

  • Leadership
  • Sales
  • Procurement
  • Resourcefulness
  • Project planning
  • Data analysis

References

  • Cheryl Burns: cheryl.guiden_burns.2@spaceforce.mil, (248) 835-4646
  • Marcus Hicks: marcushicks94@icloud.com, (513) 405-6136
  • Tahisa Carr: tahisa27@gmail.com, (757) 537-8976


Timeline

Personal Care Assistant

Maxim Healthcare
05.2023 - Current

Server/Bartender

Applebee's Neighborhood Grill & Bar
06.2020 - Current

Personal Care Assistant

NurseCore Staffing Agency
02.2018 - 03.2020

Customer Service Representative

Med. Emporium
10.2012 - 06.2017

Bachelor of Arts - Philosophy

University of California - Davis

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Shantia Davis