Shantier Meadows
Newark,NJ
Summary
Friendly and enthusiastic Security Officer with two years of specialization in Security and Customer Service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Overview
20
20
years of professional experience
Work History
Security Officer
Allied Universal Security Services
East Brunswick, New Jersey
05.2024 - Current
- Monitored premises for unauthorized activities and potential security breaches.
- Conducted regular patrols to ensure safety and compliance with security protocols.
- Responded promptly to alarms and incidents, assessing situations effectively.
- Managed access control by verifying identification of individuals entering premises.
- Prepared detailed incident reports documenting security events and actions taken.
- Provided excellent customer service while maintaining a secure environment for visitors.
- Trained new security staff on procedures, protocols, and emergency response techniques.
- Welcomed staff, guests, vendors, and contractors upon their arrival at facility entrance. upon arrival at the facility entrance.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Packer
Amazon
Carteret, New Jersey
07.2023 - 04.2024
- Operated packaging machinery to ensure accurate packing operations.
- Inspected items for quality before packaging to prevent errors.
- Packaged products efficiently for timely shipment to customers.
- Packed products in accordance with specified instructions.
- Maintained cleanliness and organization of packing area for safety.
- Followed safety protocols while handling materials and machinery.
Sortation Associate
Amazon
Edison, New Jersey
07.2022 - 06.2023
- Operated scanning equipment to track inventory movement accurately.
- Sorted packages for efficient distribution across fulfillment center.
- Ensured safety protocols were followed during sorting operations.
- Collaborated with team members to maintain workflow efficiency.
- Organized workstations for optimal productivity and cleanliness.
Rural Mail Carrier
USPS
Boonton, New Jersey
11.2020 - 06.2022
- Delivered mail and packages to rural residents efficiently and accurately.
- Sorted incoming mail according to established routes and delivery schedules.
- Operated postal vehicles in compliance with safety regulations and company policies.
- Maintained accurate records of deliveries and pickups throughout the workday.
- Communicated effectively with customers regarding mail services and delivery inquiries.
Fulfillment Associate
Amazon
Carteret, NJ
10.2018 - 11.2020
- Managed order picking by efficiently locating items in designated storage areas.
- Packaged products securely for shipment, ensuring compliance with safety standards.
- Processed incoming inventory using handheld scanners and warehouse management systems.
Financial Service Clerk
Shoprite
Newark, NJ
09.2015 - 10.2018
- Answered telephones, provided information to callers, took messages, or transferred calls to appropriate individuals to ensure effective communication.
- Greeted visitors and callers, addressed inquiries, or directed them to appropriate personnel based on their needs for efficient service.
- Issue receipts, refunds, credits, or change due to customers.
- Completing Lottery and Western Union transactions.
- Complete Lottery and Western Union transactions.
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on procedures or policies.
- Assisted customers by providing detailed information and resolving complaints to enhance customer satisfaction.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Cashier/Customer Service Clerk
Pathmark
Belleville, NJ
08.2014 - 09.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Processed Lottery and Western Union transactions, ensuring accuracy and customer satisfaction.
- Complete Bill Pay and Utility transactions
- Processed employee checks accurately
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on procedures or policies.
- Resolved customer complaints and provided information, enhancing overall service experience.
- Answered customer inquiries and clarified procedures or policies, improving customer understanding.
Security Guard
Securitas
Jersey City, NJ
03.2014 - 03.2015
- Monitored and authorized entrance and departure of employees, visitors, and other persons to prevent theft and ensure security of premises.
- Documented daily activities and irregularities, including equipment or property damage, theft, unauthorized persons, and unusual occurrences.
- Call police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
- Warned persons of rule infractions and apprehended violators from premises.
Cashier
Pathmark
Irvington, NJ
07.2011 - 10.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Welcomed customers warmly as they entered the store, creating a friendly atmosphere.
- Answered customer inquiries and provided clear information on procedures and policies to enhance customer understanding.
- Maintained clean and orderly checkout areas, ensuring a pleasant shopping experience by performing general cleaning duties.
Cashier
Quick Chek
Fords, NJ
10.2007 - 01.2008
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assisted customers by providing information and resolving complaints to enhance customer satisfaction.
- Welcomed customers upon entering the store.
- Answer customers' questions, and provide information on procedures or policies.
- Maintained clean and orderly checkout areas and completed general cleaning duties, ensuring a pleasant shopping environment.
Cashier
Pathmark
South Plainfield, NJ
07.2006 - 11.2007
- Welcomed customers as they entered retail locations.
- Greeted customers entering establishment to create welcoming atmosphere.
- Answered customer questions and provided information on procedures and policies to enhance customer experience.
- Maintained clean and orderly checkout areas while completing cleaning duties to ensure a pleasant shopping environment.
Education
High School Diploma -
Irvington Adult High School
Irvington, NJHigh School Diploma - Computer Applications for Business
Piscataway Votec High School
Piscataway Township, NJSkills
- Conflict resolution
- Surveillance Techniques
- Customer service
- Service Orientation
- Time Management
- Coordination
- Reading Comprehension
- Active Listening
- Conflict resolution
- Team collaboration
- Communication skills
- Communication skills
Timeline
Security Officer
Allied Universal Security Services
05.2024 - Current
Packer
Amazon
07.2023 - 04.2024
Sortation Associate
Amazon
07.2022 - 06.2023
Rural Mail Carrier
USPS
11.2020 - 06.2022
Fulfillment Associate
Amazon
10.2018 - 11.2020
Financial Service Clerk
Shoprite
09.2015 - 10.2018
Cashier/Customer Service Clerk
Pathmark
08.2014 - 09.2015
Security Guard
Securitas
03.2014 - 03.2015
Cashier
Pathmark
07.2011 - 10.2013
Cashier
Quick Chek
10.2007 - 01.2008
Cashier
Pathmark
07.2006 - 11.2007
High School Diploma -
Irvington Adult High School
High School Diploma - Computer Applications for Business
Piscataway Votec High School