Aurora Holliday
Chicago,IL
Summary
Results-driven Head Cashier recognized for high productivity levels and efficient task completion. Skilled in cash handling, customer service, and inventory management. Excel in communication, leadership, and problem-solving, ensuring smooth operations and positive customer experiences.
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Head Cashier
Home Depot
Chicago, IL
06.2022 - 12.2024
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
Cashier
Walmart
Chicago
09.2021 - 12.2022
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
Barista
Starbucks
Chicago
- Adhered to health department regulations concerning sanitation standards.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Deli Clerk/Bakery Worker
Walmart
Chicago
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Maintained records such as inventory levels or sales figures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Greeted customers in a friendly and professional manner.
- Operated cash register accurately and efficiently for customer transactions.
- Stocked shelves with fresh items daily.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Customer Service Representative
Target
Chicago, IL
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Identified opportunities for upselling additional products or services based on customer needs.
- Implemented innovative methods for streamlining the customer service process.
Education
King College Prep
45th Drexel , Chicago IL06-2021
Skills
- Refunds and exchanges
- Stock management
- Cashier supervision
- Customer flow monitoring
- Excellent customer service
- Time management and prioritization
- Outstanding time management skills
- Task prioritization
- Communication
- First Aid/CPR
- Friendly, positive attitude
Certification
- Food handlers certified
- Perc certified
Timeline
Head Cashier
Home Depot
06.2022 - 12.2024
Cashier
Walmart
09.2021 - 12.2022
Barista
Starbucks
Deli Clerk/Bakery Worker
Walmart
Customer Service Representative
Target
King College Prep