Shantiyah Washington
Indianapolis,IN
Summary
Dynamic delivery driver with a proven track record at Smiles Logistics, excelling in time management and customer service. Recognized for enhancing order accuracy and efficiency through meticulous attention to detail and effective communication. Committed to safety and reliability, consistently achieving on-time deliveries while maintaining a positive attitude in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Smiles Logistics
Indianapolis, IN
01.2025 - 03.2026
- Navigated delivery routes efficiently to ensure timely package arrival.
- Inspected vehicles and equipment for safety compliance and operational readiness.
- Communicated effectively with customers to enhance service quality and resolve issues.
- Managed inventory by tracking shipments and handling returns accurately.
- Adhered to traffic regulations and company policies to maintain safety standards.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Picking Packer
Lakeside Bookcompany
03.2021 - 08.2025
- Operated hand-held scanners to track inventory and ensure accurate order fulfillment.
- Sorted and packed books efficiently for shipment to meet daily targets.
- Maintained cleanliness and organization of packing areas to enhance workflow efficiency.
- Collaborated with team members to optimize packing strategies for improved productivity.
- Increased order accuracy with thorough attention to detail when reading and following pick lists.
- Enhanced picking efficiency by implementing an organized system for locating and retrieving items.
- Demonstrated flexibility in adapting to various roles within the warehouse as needed, maintaining productivity during peak periods.
- Picked and packed order items.
Packing Shipper
Kohls Warehouse Distribution
Indianapolis, IN
11.2018 - 04.2021
- Operated packaging machinery to prepare items for shipment.
- Ensured accuracy of orders through thorough quality checks before dispatch.
- Collaborated with team members to meet daily shipping targets efficiently.
- Maintained clean and organized work areas to promote safety and efficiency.
- Reduced shipping errors for increased customer satisfaction with accurate labeling and documentation.
- Improved packing efficiency by implementing streamlined processes and organized workflows.
- Ensured accurate order fulfillment for improved customer experience by double-checking items against invoices.
- Packed, sealed and labeled cartons for shipping, using hand tools, power tools and postage meter.
- Optimized warehouse space utilization by organizing products and maintaining clean, orderly storage areas.
- Assembled and filled boxes and other cartons to safely package items for shipment.
Education
High School Diploma -
New Horizons
Indianapolis, INSkills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Dependable and reliable
Time management
Problem-solving
Safe driving
GPS and route planning
Order picking and processing
Heavy lifting
Shipping and packaging
Vehicle inspection
Dispatch communication
Order verification
Package scanning
Clear communication
Certification
Home Health Aid
Timeline
Delivery Driver
Smiles Logistics
01.2025 - 03.2026
Picking Packer
Lakeside Bookcompany
03.2021 - 08.2025
Packing Shipper
Kohls Warehouse Distribution
11.2018 - 04.2021
High School Diploma -
New Horizons