Shanton Bellamy
Mastic,NY
Summary
Enthusiastic Housekeeping Supervisor offering 37 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
38
38
years of professional experience
Work History
Housekeeping Supervisor
Parker Jewish Institute for Health Care and Rehabi
New Hyde Park, NY
10.2011 - Current
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Implemented improved training procedures to better develop new personnel.
Housekeeper/Housekeeping Supervisor
Peninsula Hospital Center
Far Rockaway Queens, New York
05.1987 - 09.2011
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Housekeeping Supervisor
Parker Jewish Institute for Health Care and Rehabilitation
New Hyde Park, NY
10.2011
Education
High School Diploma -
Beach Channel High School
Rockaway Park, New York06.1986
Skills
- Department coordination
- Cleaning practices
- Employee training
- Mopping and buffing floors
- Quality improvements
- Time management
- Staff training and development
- Polishing surfaces
- Staff evaluations
- Supply inventory management
Timeline
Housekeeping Supervisor
Parker Jewish Institute for Health Care and Rehabi
10.2011 - Current
Housekeeping Supervisor
Parker Jewish Institute for Health Care and Rehabilitation
10.2011
Housekeeper/Housekeeping Supervisor
Peninsula Hospital Center
05.1987 - 09.2011
High School Diploma -
Beach Channel High School