SHANTORIA GLENN-BLAND
Jacksonville
Summary
Professional with 4 years of experience in logistics, specializing in dispatch planning and operational efficiency. Responsibilities included dispatching drivers at the start of each shift, ensuring accurate instructions and documentation for optimal equipment utilization. Maintained comprehensive records of driver activities and expenses while identifying inefficiencies that required escalation to senior management. Demonstrated effective communication skills through support interactions with drivers and customers, contributing to time savings and improved service delivery.
Overview
12
12
years of professional experience
Work History
International Dispatch Planner
Sysco Corporation
08.2021 - Current
- Dispatch drivers at the start of each shift, ensuring that each driver has the correct instructions and documentation for most efficient equipment utilization.
- Oversee driver and customer support via calls/email/text to ensure maximum margin/time savings.
- Maintain records including daily records of driver activity, mileage, fuel used, repairs made, and other expenses.
- Identify and escalate possible inefficiencies and issues that require senior resolution
Stower
Amazon Incorporated
Jacksonville, FL
03.2017 - 03.2020
- Executed inventory assessments and order fulfillment in a fast-paced warehouse environment
- Inspected products for defect to maintain high-quality customer experience
- Worked with team members to ensure work was accomplished in a timely manner and in accordance with Amazon guidelines
Student Intern
Vystar Credit Union
06.2013 - 06.2015
- Secured customer information in accordance with Federal law for confidential safekeeping
- Balanced currency, coin, and checks in cash drawers at the end of every shift
- Examined checks for verification of dates, bank name, and legality of the documents
Education
Bachelor of Science -
Florida State College
Jacksonville, FL05-2024
Associate of Arts -
Florida State College
Jacksonville, FL05-2022
High School Diploma -
Jean Ribault High School
Jacksonville, FL06-2015
Skills
- Dispatch planning
- Effective communication
- Task prioritization
Timeline
International Dispatch Planner
Sysco Corporation
08.2021 - Current
Stower
Amazon Incorporated
03.2017 - 03.2020
Student Intern
Vystar Credit Union
06.2013 - 06.2015
Bachelor of Science -
Florida State College
Associate of Arts -
Florida State College
High School Diploma -
Jean Ribault High School