Shantoria Lampkin
Orlando,US
Summary
Dynamic leader with a proven track record in Financial Crimes Risk, showcasing exceptional interpersonal communication skills and a commitment to excellence. Over 12 years of experience in the financial industry, consistently driving goal-oriented results while fostering a positive workplace environment that enhances morale and productivity. Expertise in account maintenance, combined with a solid understanding of regulatory compliance, ensures the delivery of accurate and compliant information. Recognized for coordinating efforts that promote teamwork and efficiency across diverse teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Financial Crimes Analyst II
Truist Bank
Orlando, FL
10.2024 - Current
- Performed in-depth financial data analysis to support and enhance strategic production requests.
- Developed comprehensive reports to present findings and recommendations to senior management.
- Collaborated with cross-functional teams to enhance operational efficiencies and streamline workflows.
- Monitored regulatory compliance, ensuring adherence to industry standards and internal policies.
- Exercise sound judgement and execute assigned responsibilities timely with integrity and honesty.
- Mentored junior analysts, fostering skill development and promoting knowledge sharing within the team.
Banking Operations Analyst
Truist Bank
Orlando, FL
08.2021 - 10.2024
- Led cross-functional teams to identify and implement process improvements in payment operations.
- Demonstrated conflict resolution skills, proficiency in computer applications, such as Microsoft Office software products
- Strong verbal and written communication skills
- Prioritizing special projects with critical deadlines
- Trained new employees on company policies, procedures, and software systems.
Private Wealth Representative
Truist Bank
Orlando, FL
07.2013 - 12.2020
- Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity
- Conducted an initial client assessment and analysis to begin the research process
- Provided clients with exceptional customer service by a variety of channels to internal and external clients accurately, professionally, and courteously, while adhering to bank policies and procedures
Education
High School -
Olympia High School
Orlando, FL01-2004
Some college (No degree) -
Valencia College East Campus
Orlando, FL12-2028
Skills
- Administrative support
- Compliance analysis
- Conflict resolution
- Corrective Action Planning
- Time management
- Analytical thinking
- Microsoft office
- Team collaboration and leadership
- Documentation and reporting
- Project management
- Process improvements
- Risk analysis
Certification
- First Aid/CPR Certified
- Certified Notary Signing Agent
Languages
English
Native or Bilingual
Timeline
Financial Crimes Analyst II
Truist Bank
10.2024 - Current
Banking Operations Analyst
Truist Bank
08.2021 - 10.2024
Private Wealth Representative
Truist Bank
07.2013 - 12.2020
High School -
Olympia High School
Some college (No degree) -
Valencia College East Campus