Shanya Gholston
Virginia Beach,VA
Summary
Dedicated employee seeking full time employment with strengths in customer service, sales and property management. Friendly, efficient and Versatile. I can utilize my skills while driving overall success and profitability.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Norfolk Redevelopment Housing Authority
Norfolk, VA
02.2024 - 08.2024
- Managed various administrative responsibilities including phone communication, document organization, and correspondence preparation.
- Maintained positive relationships with tenants through prompt response and resolution of inquiries, requests, and questions.
- Organized community events such as open houses and tenant appreciation days.
- Handled resident complaints and expedited maintenance requests.
Warehouse Packer
Amazon
Suffolk, VA
11.2022 - 11.2023
- Maintained cleanliness, sanitization, and organization of assigned area
- Successfully fulfilled customer orders through efficient packaging
- Ensured proper labeling on boxes
Representative
Portfolio Recovery Associate
Norfolk, Virginia
01.2022 - 11.2022
- Maintained effective telephone etiquette by handling both inbound and outbound calls.
- Showcased expertise in effectively resolving challenging situations and handling complex customer inquiries, highlighting strong problem solving abilities
- Utilized Microsoft Office on a PC.
- Assisted customers in establishing payment arrangements
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA06.2021
Skills
- POS systems
- Property Management
- Skilled multi-tasker
- Lease Renewals
- Account Servicing
- Debt management
- Computer Skills
- PPE use
References
Nikika Walker
(912)-591-9516
Mother
De'veon Griffin
(757) 618-7566
Boyfriend
References
References available upon request.
Timeline
Administrative Assistant
Norfolk Redevelopment Housing Authority
02.2024 - 08.2024
Warehouse Packer
Amazon
11.2022 - 11.2023
Representative
Portfolio Recovery Associate
01.2022 - 11.2022
High School Diploma -
Kempsville High School
Similar Profiles
Assata ValentineAssata Valentine
Administrative Assistant at Norfolk Redevelopment Housing AuthorityAdministrative Assistant at Norfolk Redevelopment Housing Authority
Roshowndra RichburgRoshowndra Richburg
Housing Program Specialist at Norfolk Redevelopment Housing AuthorityHousing Program Specialist at Norfolk Redevelopment Housing Authority
Alec SherwoodAlec Sherwood
Resident Services Assistant at Charlottesville Redevelopment And Housing AuthorityResident Services Assistant at Charlottesville Redevelopment And Housing Authority